Would They Tell You?

Would They Tell You?

Creating the environment where your team says what's working, and what isn't. In this episode: * Why your reaction to questions, concerns, mistakes and problems matters. * Recovery moves for when your reaction, or someone else's on the team, lands badly. * How to run sessions that turn AI mistakes into collective learning. * Why rewarding the fastest AI adopters quietly trains people to stop questioning the output. * The one principle underneath it all, and the two questions to ask yourself about your own organisation. Listen to the main episode first: Psychological Safety - The Cost of Our Silence. Next episode: The practice we all need to train more - Listening with the intention to really understand. Connect with me: LinkedIn [https://www.linkedin.com/in/annett-tnwp] Instagram [https://www.instagram.com/thenewworkplaybook] Website [https://thenewworkplaybook.com/]

Psychological Safety

The Cost of Our Silence In this episode: * The Romance of Leadership bias and why coverage of bad bosses misses the responsibility of those who follow them. * Sarah Wynn-Williams' Careless People and Karen Hao's Empire of AI — what they reveal about leadership at the edge of what humans can navigate well. * The Nokia case study from INSEAD: how a culture of fear, driven by the top and kept alive by the people underneath, produced calibrated silence as survival behaviour and destroyed the company. * Google's Project Aristotle and the five dynamics of team effectiveness. * Amy Edmondson's foundational research on psychological safety, and what her recent work on AI adoption surfaces about trust ambiguity and workslop. * The 3M contrast: what learning-mode AI adoption looks like in practice, and why modelling fallibility builds psychological safety. * Why how we handle AI adoption is no longer a management decision but a leadership decision. Connect with me: LinkedIn [https://www.linkedin.com/in/annett-tnwp] Instagram [https://www.instagram.com/thenewworkplaybook] Website [https://thenewworkplaybook.com/] Sources: Vuori, T. O., and Huy, Q. N. Distributed Attention and Shared Emotions in the Innovation Process: How Nokia Lost the Smartphone Battle. Administrative Science Quarterly, Vol. 61, Issue 1, 2016. Edmondson, A. C. Psychological Safety and Learning Behavior in Work Teams. Administrative Science Quarterly, Vol. 44, Issue 2, 1999. Seth, J., and Edmondson, A. C. How to Foster Psychological Safety When AI Erodes Trust on Your Team. Harvard Business Review, 4 February 2026. Google re:Work. Guide: Understand Team Effectiveness. Duhigg, C. What Google Learned From Its Quest to Build the Perfect Team. The New York Times Magazine, 25 February 2016. Wynn-Williams, S. Careless People: A Cautionary Tale of Power, Greed, and Lost Idealism. Flatiron Books, 2025. Hao, K. Empire of AI: Dreams and Nightmares in Sam Altman's OpenAI. Penguin Press, 2025. Farrow, R., and Marantz, A. Sam Altman May Control Our Future — Can He Be Trusted? The New Yorker, April 2026. ManpowerGroup. 2026 Global Talent Barometer: AI Use Accelerates as Worker Confidence Falls and Job Hugging Takes Hold. Eatough, E., Ferrazzi, K., and Smith, W. : Why AI Adoption Stalls, According to Industry Data. Harvard Business Review, 17 February 2026. Writer. 2026 Enterprise AI Survey. Episodes referenced: The Confidence Trap The End of Why Authenticity Theatre

Authenticity Theatre

The Closing Episode to Season 1 In this episode: – Why "be more authentic" became one of the most repeated and least useful pieces of advice in leadership. – How the field reached for an already-individualised idea of authenticity and ended up with a focus on self-awareness. – The difference between self-referential and relational authenticity. – Why the constraint most leaders are operating under is not an individual flaw but an organisational failure. – Robert Sutton's research on the cost of bad bosses, and why those costs almost never get measured. – A walk-back through the six foundational topics of Season 1 and what each one helps us resist. References in this episode: Robert Sutton The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't (2007) Robert Sutton Good Boss, Bad Boss: How to Be the Best… and Learn from the Worst (2010) Bill George Authentic Leadership: Rediscovering the Secrets to Creating Lasting Value (2003) Jon Billsberry "Whither authentic leadership? From essentialist essence to constructionist reconstruction" in Management Review Quarterly, December 2025 Episodes referenced in the walk-back: We Are Losing Respect The Power Paradox The Confidence Trap The End of Why Trust: The Broken Spine Daring to Care

Practicing Care

The Reflection Episode on Caring Leadership In this episode: * How care propagates through three degrees of social connection. * The first practice: Small acts of care in daily life that you can apply immediately. * The second practice: A short reflection on four trust dimensions to consider before a difficult conversation. * Practical countermeasures you can use when one of the trust dimensions has been weak in the past. * The third practice: Three checks that help you focus and act on what someone needs. * Why recognising the limits of your responsibility is itself a caring move. Next episode: Season-closing with Authenticity and the 6 key leadership practices. Episodes mentioned: Daring to Care Trust: The Broken Spine Connect with me: LinkedIn [https://www.linkedin.com/in/annett-tnwp] Instagram [https://www.instagram.com/thenewworkplaybook] Website [https://thenewworkplaybook.com/]

Daring to Care

We Got Lost in Translation by Focusing too Much on Empathy In this episode: * The difference between empathy and care. * Why most of us have been missing one half of the picture. * Daniel Goleman's update on empathy and the third capability most leadership training still doesn't teach. * Tania Singer's neuroscience on why empathy drains us and why care doesn't. * Dark empathy and why empathy training makes some leaders more manipulative. * Nel Noddings on motivational displacement and what care actually requires. Practices follow in the reflection episode on Thursday. Resources mentioned: Daniel Goleman, Emotional Intelligence (1995) and his update with Paul Ekman on the three kinds of empathy. Tania Singer's neuroscience research on empathy and compassion. Robert Greenleaf, The Servant as Leader (1970). Nel Noddings, Caring: A Feminine Approach to Ethics and Moral Education (1984). Kim Scott, Radical Candor (2017). Nadja Heym et al., The Dark Empath: A Personality Profile (2021), Nottingham Trent University. Connect with me: LinkedIn [https://www.linkedin.com/in/annett-tnwp] Instagram [https://www.instagram.com/thenewworkplaybook] Website [https://thenewworkplaybook.com/]