How Retail Lockboxes Are Evolving with Payment Trends

How Retail Lockboxes Are Evolving with Payment Trends

In this episode of the Payments Perspective Podcast, Jeff Duffy, Assistant Vice President of Education and Events atWespay, sits down with Jen Sauers, Senior Vice President of Client Success at CheckAlt, to unpack the evolving role of lockbox operations in modern cash‑flow management. Together, they explore daily retail lockbox workflows, emerging challenges, and the future of lockbox services as digital payment adoption accelerates.   Link here to learn more about CheckAlt [https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.checkalt.com%2F&data=05%7C02%7Cjpetkovits%40wespay.org%7C49fe092c476a420bea8208deaa0c0d4f%7Cef55d56c6bac44f7b8198bc11159e977%7C0%7C0%7C639135166033063715%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=JKrOqoCpYEG%2B%2F2wQ6iv8ij5jGL7fP%2FkJqSuXvxYuVk4%3D&reserved=0]   Interested in becoming a Wespay member? Learn moreabout membership benefits here: Wespay Membership [https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fccmdk04.na1.hs-sales-engage.com%2FCtc%2F2K%2B23284%2FcCMdk04%2FJl22-6qcW7lCdLW6lZ3nyW4KD2T648mn9hV-x9Jd14pY1lW2qRnvw6ybZPWW4yFb7T3TZr11V_dqwM6tX7skW4tRvQ32jPJQcW8g4yhz3cfmjRW6v89G41ysh0tW4gNj7t8ZSH-mW6Y0r5n39XNYMW8HbW-h95BjVZW6lM-7t4Ld4v3W6lsTFH71sfQQN8BB0dbCxphKN66dVPcdrMp8W2_ghKK58TMjvN5_VgxSHhJ36N30PZD23ql1lW1t5LcJ3d7cNhW5Bgxx_6Xv5wwW6z_qtx3KbpDtW22Zl3j36Mw5mV3SgWh8TM21GVfgzlN8Sv5hFdJSFmT04&data=05%7C02%7Cjpetkovits%40wespay.org%7C49fe092c476a420bea8208deaa0c0d4f%7Cef55d56c6bac44f7b8198bc11159e977%7C0%7C0%7C639135166033090571%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=Tem41cZl1NzQPt1PKekAgJ8%2FF7OddzFJGeWS0nl9wnU%3D&reserved=0]

Fraud is a Team Sport

In this episode of The Payments Perspective Podcast,Jennifer Blevins, EVP of Business Development at Wespay, sits down with Julie Goff, VP of Operations at Lexalign, for a deep dive into the shifting role of customer operations in modern fraud prevention. Together, they unpack why fraud defense has become a collaborative effort, how regulators are increasingly emphasizing customer participation, and the ways technology—like Lexalign’s platform—is helping financial institutions empower both their teams and their customers to stay ahead of emerging threats. Link here form more information About Lexalign   [https://lexalign.com/] Interested in becoming a Wespay member? Learn more aboutmembership benefits here: Wespay Membership [https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fccmdk04.na1.hs-sales-engage.com%2FCtc%2F2K%2B23284%2FcCMdk04%2FJl22-6qcW7lCdLW6lZ3nyW4KD2T648mn9hV-x9Jd14pY1lW2qRnvw6ybZPWW4yFb7T3TZr11V_dqwM6tX7skW4tRvQ32jPJQcW8g4yhz3cfmjRW6v89G41ysh0tW4gNj7t8ZSH-mW6Y0r5n39XNYMW8HbW-h95BjVZW6lM-7t4Ld4v3W6lsTFH71sfQQN8BB0dbCxphKN66dVPcdrMp8W2_ghKK58TMjvN5_VgxSHhJ36N30PZD23ql1lW1t5LcJ3d7cNhW5Bgxx_6Xv5wwW6z_qtx3KbpDtW22Zl3j36Mw5mV3SgWh8TM21GVfgzlN8Sv5hFdJSFmT04&data=05%7C02%7Cjpetkovits%40wespay.org%7Cd83f2338d4354fe54ac508de1d6c3f59%7Cef55d56c6bac44f7b8198bc11159e977%7C0%7C0%7C638980548295584947%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=%2BlVXvTEn%2Fi04vuuvptEZFmn%2B6h06El3OpBIU3WKrn74%3D&reserved=0].

Preparing Originators for the Nacha Fraud Monitoring Rules

In this episode of the Payments Perspective podcast, Connie LaChance discusses the upcoming Nacha fraud monitoring rules with Lindsey Gardner and Brandon Wolking from Spokane Teachers Credit Union. They explore the current challenges in electronic payments fraud, the importance of implementing internal controls, and the necessity for businesses to develop processes for vendor verification. The conversation emphasizes the need for compliance with the new rules set to take effect in 2026 and how financial institutions can enhance their fraud monitoring procedures to protect their members.   Learn more about @Wespay here: @Wespay [https://www.mywespay.org/public/s/services/at-wespay]                Learn more about the Wespay Originator Self-Assessment to here: Originator Self-Assessment [https://www.mywespay.org/public/s/services/self-assessment]   Interested in becoming a Wespay member? Learn more about membership benefits here: Wespay Membership [https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fccmdk04.na1.hs-sales-engage.com%2FCtc%2F2K%2B23284%2FcCMdk04%2FJl22-6qcW7lCdLW6lZ3nyW4KD2T648mn9hV-x9Jd14pY1lW2qRnvw6ybZPWW4yFb7T3TZr11V_dqwM6tX7skW4tRvQ32jPJQcW8g4yhz3cfmjRW6v89G41ysh0tW4gNj7t8ZSH-mW6Y0r5n39XNYMW8HbW-h95BjVZW6lM-7t4Ld4v3W6lsTFH71sfQQN8BB0dbCxphKN66dVPcdrMp8W2_ghKK58TMjvN5_VgxSHhJ36N30PZD23ql1lW1t5LcJ3d7cNhW5Bgxx_6Xv5wwW6z_qtx3KbpDtW22Zl3j36Mw5mV3SgWh8TM21GVfgzlN8Sv5hFdJSFmT04&data=05%7C02%7Cjpetkovits%40wespay.org%7Cd83f2338d4354fe54ac508de1d6c3f59%7Cef55d56c6bac44f7b8198bc11159e977%7C0%7C0%7C638980548295584947%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=%2BlVXvTEn%2Fi04vuuvptEZFmn%2B6h06El3OpBIU3WKrn74%3D&reserved=0].

Quantum Computing and Payments

In this episode of the Payments Perspective podcast, Jeff Duffy speaks with Peter Tapling about the implications of quantum computing on payment security. They discuss the potential threats posed by quantum computing, particularly its ability to break current encryption methods, and the urgency for financial institutions to prepare for this emerging risk. The conversation covers the concept of 'Harvest Now, Decrypt Later,' the timeline for quantum computing's impact, and the steps organizations can take to become quantum ready. Collaboration across the payments ecosystem is emphasized as a crucial factor in addressing these challenges.   Link here contact Peter Tapling or PTap Advisory [https://ptapadvisory.com/]   Link here for more information from the Nacha Payment Innovation Alliance on Quantum Computing [https://www.nacha.org/content/latest-alliance-project-team-resources].    Interested in becoming a Wespay member? Learn more about membership benefits here: Wespay Membership [https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fccmdk04.na1.hs-sales-engage.com%2FCtc%2F2K%2B23284%2FcCMdk04%2FJl22-6qcW7lCdLW6lZ3nyW4KD2T648mn9hV-x9Jd14pY1lW2qRnvw6ybZPWW4yFb7T3TZr11V_dqwM6tX7skW4tRvQ32jPJQcW8g4yhz3cfmjRW6v89G41ysh0tW4gNj7t8ZSH-mW6Y0r5n39XNYMW8HbW-h95BjVZW6lM-7t4Ld4v3W6lsTFH71sfQQN8BB0dbCxphKN66dVPcdrMp8W2_ghKK58TMjvN5_VgxSHhJ36N30PZD23ql1lW1t5LcJ3d7cNhW5Bgxx_6Xv5wwW6z_qtx3KbpDtW22Zl3j36Mw5mV3SgWh8TM21GVfgzlN8Sv5hFdJSFmT04&data=05%7C02%7Cjpetkovits%40wespay.org%7Cd83f2338d4354fe54ac508de1d6c3f59%7Cef55d56c6bac44f7b8198bc11159e977%7C0%7C0%7C638980548295584947%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=%2BlVXvTEn%2Fi04vuuvptEZFmn%2B6h06El3OpBIU3WKrn74%3D&reserved=0].

Understanding Digital Assets, Blockchain Technology, and Payments

In this episode of the Payments Perspective Podcast, JimPetkovits, Vice President of Education and Events, speaks with Wee Kee Toe from JP Morgan, about how blockchain is reshaping payments—far beyond crypto. They demystify centralized vs. distributed ledgers and explain howsmart-contract-enabled shared networks enable 24/7, near real-time cross-border movement of funds. The conversation explores enterprise use cases like deposit tokens and tokenized assets alongside traditional payment rails. It concludes with the biggest hurdle ahead: broad adoption to unlock interoperability and network effects.  If you are interested in becoming a Wespay Member, more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership [https://www.mywespay.org/public/s/about-wespay/membership]