From Break-Fix to MSP Evolution: Brian Weiss on Surviving Security Incidents, Building Culture, and the Future of AI in IT

From Rejected to Respected: How to Create Your First Conference Talk | MSP Speaking Tips

Dean Trempelas (Empath) and Steve Taylor break down exactly how to create your first conference talk, even if you think you have nothing valuable for an audience. Learn how to overcome imposter syndrome, choose your topic, and deliver with confidence. Perfect for MSPs and tech professionals looking to speak at events like RejectionCon, IT Nation, or local business groups. Key topics: 00:00 Intro & Meet Dean 14:12 Why give conference talks? 26:42 Choosing your topic 40:56 Talk length & structure 52:36 Practice techniques 56:53 RejectionCon details

MSP Security Simplified: How to Automate Endpoint Hardening | Zach Kromkowski from Senteon

Episode Summary: In this episode of RocketMSP, host Steve Taylor sits down with Zach Kromkowski, the innovative force behind Senteon, to discuss endpoint hardening and security compliance. Fresh off winning at IT Nation's PitchIt competition, Zach shares insights into how Senteon is revolutionizing security policy management for MSPs. Key Discussion Points: * The challenges of endpoint security policy management and verification * Why Intune and traditional GPO approaches fall short * How Senteon's learning mode predicts setting impacts before implementation * The importance of verifying security policies at the local machine level * CMMC compliance and change tracking requirements * The cost-effective approach to endpoint hardening ($1 per endpoint/month) * Real-time change tracking and policy verification capabilities Notable Quotes: "Tools today create more work, whether that's a scan, a pen test, whatever that is, they tell you a bunch of things wrong, highlight a bunch of things red, but they don't actually fix anything." - Zach Kromkowski Resources Mentioned: * IT Nation Connect [https://www.connectwise.com/theitnation] * ConnectWise PitchIt Program [https://www.connectwise.com/theitnation/pitchit] * CIS Benchmarks [https://www.cisecurity.org/cis-benchmarks] * CMMC Compliance Framework [https://dodcio.defense.gov/Portals/0/Documents/CMMC/ModelOverview_V2.0_FINAL2_20211202_508.pdf] Connect with Zach: * LinkedIn: Zach Kromkowski [https://www.linkedin.com/in/securityzachkromkowski/] * Company: Senteon [https://senteon.co/] * Free Resource: 100 internal and external security assessments for podcast listeners

From Break-Fix to MSP Evolution: Brian Weiss on Surviving Security Incidents, Building Culture, and the Future of AI in IT

Join Steve Taylor as he sits down with Brian Weiss, Founder & CEO of ITECH Solutions, for a compelling journey through MSP evolution, cybersecurity challenges, and technological innovation. Brian shares his transformation from a high school computer repair technician to leading a successful MSP, including weathering a major security incident that reshaped his approach to client security. Key Topics: * Early career journey from break-fix to managed services * Surviving and learning from a significant ransomware incident * Evolution of MSP security practices and frameworks * Remote work culture and returning to office-based operations * Microsoft-first approach to security * AI implementation in business operations Guest Info: Brian Weiss - Founder & CEO, ITECH Solutions Location: San Luis Obispo, CA Founded: 2005

One MSP's Cybersecurity Maturity Model with Josh Hohbein from CentrexIT

Josh Hohbein is the Information Security Lead for CentrexIT in Poway, California. Together, they have built what they call the Cybersecurity Maturity Model, which basically takes CIS Controls and simplifies the explanation of what they're doing for customers. (They still implement ALL controls, they just simplify the explanation.) Learn about how they manage cybersecurity at CentrexIT.

An Interview with Fred Voccola, CEO of Kaseya

In this episode, Steve interviews Fred Voccola, CEO of Kaseya, discussing the growth and strategy behind Kaseya's numerous acquisitions and the development of their ITComplete platform. Fred elaborates on Kaseya's mission to improve MSP (Managed Service Providers) profitability and efficiency using integrated platforms and AI-driven automation tools like Cooper Insights and Cooper Bots. The conversation also touches on common concerns from MSPs regarding acquisitions, billing issues, and the rationale behind the Kaseya Center arena. Fred emphasizes the importance of building brand recognition and supporting customer needs while safeguarding data through stringent cybersecurity measures. The episode concludes with a teaser for an upcoming major announcement at DattoCon and a nod to a friendly rivalry.