#77- Client Redos: Why Your Team Gets Defensive

#81- Busy Isn’t the Same as Valuable: And This Is Why

If you’ve ever felt the need to prove you’re still “busy” when you’re not behind the chair, you’re not alone. I used to do this all the time. In this episode, I share how stepping away from visible work messed with my sense of value, and why learning to stop explaining myself changed everything. Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/

#80- The Secret to Getting Off the Chair: What No One Shows You

In this episode, I share what I built after years of guessing, and how it finally showed me what my business could really handle… with or without me. Get the Get Off the Chair Formula: http://michelletannerconsulting.com/get-off-the-chair-formula

#79- Things I Don’t Do in My Salon Anymore: And Why I

In this episode, I share the things I don’t do in my salon anymore, what I let go of, and why removing emotion, control, and pressure changed everything for me and my team. Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/

#78- You’re Giving It Away for Free: The Hidden Cost in Your Appointments

If your team are stretching appointments, using more colour, and not charging for it, you’re not alone. I used to see this in my salon all the time. In this episode, I share how we track extra time and extra colour, what I expect from my team now, and how this simple system increased cash, confidence, and reduced waste. Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/

#77- Client Redos: Why Your Team Gets Defensive

If your team gets defensive when a client comes back unhappy, you’re not alone. I used to have the same thing in my salon. In this episode, I share how I changed the way we handle client corrections, what I expect from my team now, and why it’s no longer a big deal in my salon. Instagram: https://www.instagram.com/michelle_tanner_consult/ Website: https://michelletannerconsulting.com/