The Shift with Dr. Andrea Coyle
In this episode of The Shift podcast with Dr. Andrea Coyle, I sit down with Amy Coward to explore the intricate dynamics of nursing leadership and culture. Amy and I share a surprising number of connections, from our roots in Cleveland, Ohio, to our roles at the Medical University of South Carolina. We delve into the challenges of navigating culture crises in healthcare settings, identifying signs such as staff disengagement and burnout. Amy shares her insights on fostering a positive work environment through clear communication, consistency, and empowering team members. We discuss the importance of language and leadership in shaping culture, and Amy introduces the five Cs of communication as a tool for effective interaction. Join us as we uncover strategies to inspire change and create a thriving, supportive workplace.
80 episodios
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