The Swypit Show - Episode 22 (The Art of Negotiation with Chris Voss)

The Swypit Show - Episode 26 (Why Do We Have to Pay Credit Card Processing Fees?)

Who likes paying fees?! On the latest episode of The Swypit Show, Kevin takes a deep dive into the credit card processing fees that business owners are hit with. We'll discuss why they exist, what a high fee looks like, and how you can mitigate them through some savvy strategies. Timecodes: 0:06 - Introduction and overview on the topic of the day 1:20 - The incredible work Tim Ballard is doing 2:40 - Watch "It's Happening Right Here" on Amazon Prime 4:50 - Be careful who you do business with 6:55 - Welcoming Michael goldsmith to the show 8:43 - "Life costs money" 12:30 - Why do we have to pay credit card processing fees? 16:45 - Developers make products to lock you into substantial fees and percentages 19:53 - What does switching to Swypit look like? 23:26 - Getting locked into software like Quickbooks 26:09 - Learn how to read your merchant statements! 30:35 - Your business needs to be taking credit cards for transactions 37:34 - Choose the right pricing structure for your merchant account 41:50 - Avoid equipment leases! 43:48 - At Swypit, "we make the hard easy" 44:15 - Closing remarks Connect with Kevin Hodes: Website [https://www.swypit.com/] Facebook [https://www.facebook.com/swypit] LinkedIn [https://www.linkedin.com/in/kevin-hodes-cpp-b22504/] YouTube [https://www.youtube.com/user/swypit]

The Swypit Show - Episode 25 (What to Look For When You Need to Switch Credit Card Processors)

Look, we get it. It can be a pain switching your credit card processor for your business. However, we at Swypit can promise you, it's well worth it! On the latest episode of The Swypit Show, we're exploring the different variables at play when a business is considering a new credit card processor and why it doesn't have to be a painstaking experience. In fact, we'll dive into how it can ultimately make your business more profitable! Timecodes: 0:06 - Introduction and overview on the topic of the day 2:35 - What to look for in a credit card processor 5:40 - It's about helping others and leveraging your circle of influence 8:11 - Swypit's network of clients that generate success for one another 10:26 - Introducing Michael Goldsmith to the show 15:06 - Advice for people that need to switch their credit card processor 17:40 - Pricing models across different credit card processors and why they are important to understand 21:22 - Fees are popping up all over the place! 23:30 - Quickbooks is not the solution for your business 25:55 - Using the right processing equipment can help your business be more profitable 28:50 - We aim to save our clients money 31:40 - Portable equipment we provide to clients 35:10 - What to look for when switching credit card processors 38:10 - Offer for 50% off on Swypit's full point-of-sale 41:50 - Closing remarks Connect with Kevin Hodes: Website [https://www.swypit.com/] Facebook [https://www.facebook.com/swypit] LinkedIn [https://www.linkedin.com/in/kevin-hodes-cpp-b22504/] YouTube [https://www.youtube.com/user/swypit]

The Swypit Show - Episode 24 (Solving Executive Team Challenges with F.O.R.C.E.)

On the latest episode of The Swypit Show, we're diving into some of the greatest challenges facing leadership teams and executives in today's day and age. As the CEO of Force Scaling, Paul Boyd brings a wealth of knowledge on solving business-related issues. We'll dive into his work with Force Scaling and how he works hand-in-hand with organizations to mitigate some of their pain points. Grab a pen and paper, because you're bound to leave today's episode with some key considerations for your own business! Timecodes: 0:06 - Introduction and overview on the topic of the day 1:08 - Relationships in business are essential to your success 2:00 - Be on the lookout for Mission Driven featuring Retired Maj. Andrew White 3:30 - Private screening for Tactical Empathy documentary featuring Chris Voss 4:55 - Visiting a friend for a favor 6:45 - Welcoming Paul Boyd to the show 8:38 - How Paul works with organizations to help them grow and scale 11:00 - How Force Scaling helped Kevin and Swypit 12:15 - What F.O.R.C.E. stands for 17:00 - It's all about providing a helpful perspective to executive teams 20:03 - Business owners need to be constant learners 22:57 - Holding people accountable to the right expectations 29:00 - How an integrator can play a vital role in your company's success 34:10 - What Paul envisioned for his life 38:10 - It takes a big realization to understand that you need help to succeed with your business 40:53 - Paul's experience in the insurance space 46:41 - Paul's passion for helping people towards success 48:20 - Closing remarks Connect with Kevin Hodes: Website [https://www.swypit.com/] Facebook [https://www.facebook.com/swypit] LinkedIn [https://www.linkedin.com/in/kevin-hodes-cpp-b22504/] YouTube [https://www.youtube.com/user/swypit]

The Swypit Show - Episode 23 (Bringing the Fun Into Business!)

Welcome back to The Swypit Show! On today's episode we're joined by Jersey Goldman, Director of Fun at Atchley Chiropractic Centers, for a deep dive into providing a top-tier customer experience. It's so important to inject fun into our lives, and we should absolutely make sure it carries over into our professional world. Jersey shares his unique experiences as a mascot, as well as how he's bringing that same energy to his current role with Atchley. Timecodes: 0:15 - Welcome back to the show! 1:20 - "We got hacked!" 3:15 - Dealing with Sephora's customer service 6:20 - Am I liable for fraudulent activity on my card? 7:55 - How fraudulent activity takes place in the first place 9:26 - Introducing Jersey Goldman 12:31 - What is the role of the Director of Fun? 15:10 - Bringing high-energy to all performances and conversations 18:11 - Jersey's time being a mascot 21:20 - Reminiscing on wrestling days as kids 22:45 - Working with the Dallas Cowboys 24:00 - Dealing with rival fans and making positive impressions on everyone 27:01 - You never know how you can impact someone 33:00 - "What's your angle here?" 38:05 - You only know about 5% of what is going on in someone's life 41:05 - The Giveback Movement at Atchley and how they're making an impact on patients 48:00 - Dressing as Scuba Steve from Big Daddy 49:10 - Closing remarks Connect with Kevin Hodes: Website [https://www.swypit.com/] Facebook [https://www.facebook.com/swypit] LinkedIn [https://www.linkedin.com/in/kevin-hodes-cpp-b22504/] YouTube [https://www.youtube.com/user/swypit]

The Swypit Show - Episode 22 (The Art of Negotiation with Chris Voss)

On the latest episode of The Swypit Show, we were honored to be joined by Chris Voss, Best-Selling Author and Former FBI Hostage Negotiator, to discuss the art of negotiation in life and business. Following an extraordinary career working as the lead hostage negotiator for the FBI, Chris Voss is now teaching the art of negotiation to leaders in business nationwide. Additionally, Chris wrote "Never Split the Difference," which is one of the top-selling negotiation books out there. Tune in for a fantastic discussion detailing specific negotiation strategies that can be leveraged to enhance your personal and professional life! Timecodes: 0:20 - Welcome to the show! 2:30 - Introducing Chris Voss to the show 4:00 - "Never Split the Difference" 5:30 - Where to learn more about Chris and the Black Swan Group 6:40 - Transitioning from a cop to becoming an FBI negotiator 9:01 - Becoming a member of the FBI's hostage negotiation team 10:40 - "Procrastination is the bane of my existence" 14:06 - How you can utilize "labelling" for your business 17:20 - Mirror neurons and how they impact human interaction 21:00 - Diffusing tension with clients 25:00 - How the Black Swan Group works on negotiation skills with people 26:30 - Brandon Voss and his work with the Black Swan Group 29:43 - The various books Chris has been a part of writing 31:43 - The "mirroring" process 32:15 - "Beware yes and master no" 37:30 - Chris negotiating with a waiter at dinner 40:10 - Disagreeing without being disagreeable 47:13 - Tactical Empathy private showing 49:30 - Closing remarks Connect with Kevin Hodes: Website [https://www.swypit.com/] Facebook [https://www.facebook.com/swypit] LinkedIn [https://www.linkedin.com/in/kevin-hodes-cpp-b22504/] YouTube [https://www.youtube.com/user/swypit]