The Visible Workplace
* In this episode, we revisit timeless lessons from *The E-Myth* and apply them to modern business challenges. * Discover how structured processes can transform chaos into order, especially in unexpected situations like a last-minute Airbnb prep. * Tom Rolley shares a personal experience of stepping into the role of cleaner, demonstrating the power of systems thinking to ensure the work gets done. * Tom looks at capturing the clear steps required for consistent outcomes even if someone has not done the work before. * Reflecting on the process, Tom discusses the importance of capturing SOPs in a format suitable for real-world work. * Tune in to learn how creating powerful checklists enables you to know that the work was done right—every time.
46 episodios
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