The We Know Training Show
De-escalation is a set of practices that anyone can use to reduce the intensity of a conflict or potentially violent situation. Things like understanding, empathy, and effective communication can drastically influence the outcome of high-stress interactions.Tune in to today’s podcast to hear us chat with de-escalation expert Yasmeen Krameddine, PhD. Yasmeen shares her experience launching Protraining.com [https://protraining.com], her world-renowned de-escalation training program. We get to hear about her challenges and successes around ensuring her training was scalable, accessible, and engaging.Links: - Protraining.com [https://protraining.com] - weknowtraining.ca [https://weknowtraining.ca] Did you enjoy today’s episode? Please subscribe and share.
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