Workforce On Deck 2506 - WFM Lessons from Baseball

The Workforce Management Journey Series: Episode 4

Vince Jackson, co-host Dr. Sarah Inman, and guest Mickey DeAngelo dive into functional vacancies—the hidden staffing problem where teams look fully staffed on paper but are short in practice due to PTO, leaves, training, meetings, turnover and other nonproductive time. Hosts and guest experts walk through how to measure and budget for this shrinkage, match filling strategies (PRNs, float pools, agency) to absence types, and use data and proactive planning to reduce burnout, control costs, and keep care staffed.

Traxxion: Reimagining Workforce Management for the Frontline

Vince and Dr. Sarah are joined by Traxxion co-founders Jim Jensen and Kevin Istre for a candid conversation about what's broken in workforce management and what a purpose-built fix actually looks like. From intuitive design that needs zero training to seamless integrations that eliminate manual workarounds, Jim and Kevin share how Traxxion is rethinking WFM from the ground up.  The conversation also digs into their vision for assistive AI: intelligent demand forecasting, real-time compliance, and autonomous scheduling, all within guardrails that keep empathy and human judgment at the center.

The Workforce Management Journey Series: Episode 3

In this episode, Vince Jackson and co-host Dr. Sarah Inman are joined by Mickey DeAngelo to examine healthcare scheduling—its effects on patient care, staff well-being, and organizational finances. They unpack common emotional objections, the need for evidence-based planning, and the benefits of forecasting, balanced schedules, and self-scheduling options. The conversation highlights practical steps: use data and modeling to demonstrate impact, establish governance and KPIs to measure outcomes, and align people, process, and technology for continuous improvement. Listeners will take away strategies to reduce overtime, lower turnover, and create more resilient staffing models.

Workforce On Deck 2506 - WFM Lessons from Baseball

Building a winning lineup isn’t just for the ballpark! What happens when you bring lifelong baseball fans together to talk workforce management? You get a conversation that proves great teams are built on the same fundamentals, whether they’re built in a board room or at the ballpark.   In this upcoming episode of the Workforce On Deck podcast, special guests Eric Hoffman and Corey Cutler join co-hosts Dr. Sarah Inman and Vince Jackson to explore how the strategies that drive championship teams also drive thriving organizations.   They talk about: * Farm systems and talent pipelines, and why investing in growth creates loyalty. * Clubhouse culture and how it mirrors the employee experience. * When to scout and when to trade so you can make smart decisions about your roster. * How data should guide you, but your people are the ones who win the game. It’s a fun, insightful reminder that workforce management isn’t just about filling shifts. It’s about creating a culture, a strategy, and a lineup where people can do their best work - something UKG helps organizations achieve every day. Because whether it’s baseball or business, the real game is about people.

The Workforce Management Journey Series: Episode 2

Episode 2 of the Workforce Management Strategy Series with guest Mickey DeAngelo explores the root causes of staffing challenges in healthcare and practical steps to address recruiting, vacancy management, and resource planning. The hosts discuss building long-term talent pipelines, upskilling internal staff, rethinking skill mix, and using data and technology effectively. They emphasize a combined short‑term and long‑term approach: invest in retention and training, align HR with executive strategy, modernize budgeting and systems, and test innovative solutions tailored to rural and metro settings to improve patient care and financial outcomes.