Referrals Fail Without This One Thing

Encore Presentation: Why Referrals Fail Without This One Thing

Some episodes are worth revisiting. This conversation with process consultant Adi Klevit is one of them. Most professionals think referrals are about relationships alone. But the truth is: Referrals often fail because of what happens after the handoff. In this episode of Can I Borrow Your Car, Mike Garrison and Adi Klevit break down: * Why processes and systems directly impact referrals * The importance of clear communication and handoffs * How execution shapes trust and reputation * Why sales is only the beginning of the client experience * How strong businesses create confidence through systems If you want more referrals, stronger collaborations, and a business that consistently delivers… This episode is as relevant today as ever. 🎧 Listen now on Apple, Spotify, or YouTube. Learn more about Business Success Consulting Group: https://bizsuccesscg.com/ Connect with Adi: https://www.linkedin.com/in/adiklevit/ Learn More About Can I Borrow Your Car: https://caniborrowyourcar.com [https://caniborrowyourcar.com] Subscribe to the Can I Borrow Your Car Substack: https://bit.ly/CanIBorrowYourCarSubstack [https://bit.ly/CanIBorrowYourCarSubstack] Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikegarrisoncaniborrowyourcar/ [https://www.linkedin.com/in/mikegarrisoncaniborrowyourcar/] Buy your copy of Can I Borrow Your Car: https://amzn.to/3ZeudQV [https://amzn.to/3ZeudQV] Email Mike: Mike@CanIBorrowYourCar.com Call Mike: 540-314-5665

Design Your Life, Not Just Your Business

Most business owners are building for a future that isn’t guaranteed. In this episode of Can I Borrow Your Car?, Mike Garrison breaks down a powerful shift: 👉 Stop delaying your life 👉 Start designing your business around what actually matters From fly fishing in the middle of the week to building deeper client relationships, this episode is a reminder that: * Your life is your greatest marketing asset * Real connection beats surface-level networking * And the best businesses are built around real humans, not just revenue If you want more referrals, stronger relationships, and a business that actually supports your life… this one hits. Learn More About Can I Borrow Your Car: https://caniborrowyourcar.com [https://caniborrowyourcar.com] Subscribe to the Can I Borrow Your Car Substack: https://bit.ly/CanIBorrowYourCarSubstack [https://bit.ly/CanIBorrowYourCarSubstack] Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikegarrisoncaniborrowyourcar/ [https://www.linkedin.com/in/mikegarrisoncaniborrowyourcar/] Buy your copy of Can I Borrow Your Car: https://amzn.to/3ZeudQV [https://amzn.to/3ZeudQV] Email Mike: Mike@CanIBorrowYourCar.com Call Mike: 540-314-5665

Own It: Reputation, Referrals & Reality

This week’s episode of Can I Borrow Your Car? brings together a series of real, unfiltered conversations from Mike Garrison’s “Under the Hood Series.” Inside this episode, Mike tackles a few things that matter more than most people want to admit: * Why saying “I’m going to steal that” is the wrong mindset, and what to say instead * The simplest (and most overlooked) way to generate referrals * A hard truth about marketing: organic reach is disappearing * Why word-of-mouth still works, but only if you’re intentional * And a real-life reminder that business doesn’t happen separate from life… it happens inside it This is a mix of strategy, perspective, and reality, because building a business isn’t just about growth… it’s about ownership, relationships, and showing up when things aren’t perfect. Learn More About Can I Borrow Your Car: https://caniborrowyourcar.com [https://caniborrowyourcar.com] Subscribe to the Can I Borrow Your Car Substack: https://bit.ly/CanIBorrowYourCarSubstack [https://bit.ly/CanIBorrowYourCarSubstack] Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikegarrisoncaniborrowyourcar/ [https://www.linkedin.com/in/mikegarrisoncaniborrowyourcar/] Buy your copy of Can I Borrow Your Car: https://amzn.to/3ZeudQV [https://amzn.to/3ZeudQV] Email Mike: Mike@CanIBorrowYourCar.com Call Mike: 540-314-5665

Networking vs. Collaboration (Why Most People Get It Wrong)

Most people think networking is the answer. It’s not. In this episode of Can I Borrow Your Car?, Mike sits down with Jim Ries—business development leader and master connector—to break down the difference between knowing more people and knowing people more. Jim shares his journey from the family shoe business to becoming a key growth driver at a major law firm—and what he’s learned about trust, referrals, and building relationships that actually produce results. You’ll learn: * Why trust is the foundation of every great referral * The difference between networking and true collaboration * How to build a referral network that makes you look like a genius * Why generosity and follow-through matter more than strategy * The exact approach young professionals should take to build influence early If you rely on relationships to grow your business, this one is required listening. Connect with Jim: https://www.linkedin.com/in/jimrieslegalbdguy/ Call Jim: 410-733-6133 Learn more about Offit Kurman: offitkurman.com [https://www.linkedin.com/safety/go/?url=http%3A%2F%2Fwww%2Eoffitkurman%2Ecom&urlhash=sXzp&isSdui=true] Learn More About Can I Borrow Your Car: https://caniborrowyourcar.com [https://caniborrowyourcar.com] Subscribe to the Can I Borrow Your Car Substack: https://bit.ly/CanIBorrowYourCarSubstack [https://bit.ly/CanIBorrowYourCarSubstack] Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikegarrisoncaniborrowyourcar/ [https://www.linkedin.com/in/mikegarrisoncaniborrowyourcar/] Buy your copy of Can I Borrow Your Car: https://amzn.to/3ZeudQV [https://amzn.to/3ZeudQV] Email Mike: Mike@CanIBorrowYourCar.com Call Mike: 540-314-5665

Referrals Fail Without This One Thing

Most professionals think referrals are about relationships. They’re wrong. In this episode of Can I Borrow Your Car, Mike sits down with process expert Adi Klevit to unpack the real reason referrals succeed—or fall apart. Because it’s not just about getting the business… It’s about what happens after the sale. They break down: 1. Why sales without delivery is a broken system 2. The critical role of handoffs inside your business 3. How poor processes quietly kill referrals 4. Why collaboration needs structure—not just goodwill 5. And how the best professionals build trust through execution If you want more referrals, better clients, and stronger partnerships… you don’t need more marketing. You need better systems. Learn more about Business Success Consulting Group: https://bizsuccesscg.com/ Connect with Adi: https://www.linkedin.com/in/adiklevit/ Learn More About Can I Borrow Your Car: https://caniborrowyourcar.com [https://caniborrowyourcar.com] Subscribe to the Can I Borrow Your Car Substack: https://bit.ly/CanIBorrowYourCarSubstack [https://bit.ly/CanIBorrowYourCarSubstack] Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikegarrisoncaniborrowyourcar/ [https://www.linkedin.com/in/mikegarrisoncaniborrowyourcar/] Buy your copy of Can I Borrow Your Car: https://amzn.to/3ZeudQV [https://amzn.to/3ZeudQV] Email Mike: Mike@CanIBorrowYourCar.com Call Mike: 540-314-5665