Build Your Remarkable Practice for Chiropractors

124 - Building Patient Trust Through Chiropractic Conviction with Dr. Andrew Alekna

Some practices struggle during periods of uncertainty while others become an anchor their communities trust because they never question the value they deliver. Dr. Lona and Dr. Andrew Alekna explore why certainty in chiropractic is built long before economic downturns or personal crises arrive, and why patients continue investing in care when they fully understand its value. The conversation challenges doctors to examine whether hesitation around fees, retention, or recommendations reflects a communication problem rather than a financial one, emphasizing that great adjustments, thorough report of findings, consistent patient education, and authentic connection all contribute to perceived value. When doctors confidently communicate what chiropractic truly offers and continually refine both their hands and their message, practices become more resilient, patients remain committed through uncertainty, and care becomes something people prioritize rather than postpone. Key Highlights 01:16 – Why rising fuel prices reveal something every practice owner should understand about patient value. 07:23 – What became clear during COVID about the practices that continued to grow while others struggled. 10:58 – The overlooked form of value patients often receive before an adjustment is ever delivered. 14:33 – Why patient education determines whether people view care as essential or optional. 15:58 – The difference between providing services and delivering an adjustment patients genuinely recognize. 17:18 – Why confidence in your hands directly influences confidence in your recommendations. 18:08 – A closer look at the hidden value contained in an exceptional Day One and Report of Findings. 19:13 – What changes when doctors begin viewing care as preventing future health costs instead of treating current symptoms. 20:23 – Why affordability is often a perception problem rather than a pricing problem. 22:58 – The conversation around certainty that ultimately shapes patient trust, retention, and long-term practice stability. 26:51 - Our feet play a far greater role in nervous system function than most chiropractors realize. Dr. Malcolm Rudd sits down with Dr. Andrew Powell from Success Partner Better Balance Orthotics to explore how sensory-based orthotics support posture, balance, and adjustment retention while giving practices an easy-to-implement solution that benefits both patients and practice growth. Resources Mentioned For more information about Better Balance please visit:  https://betterbalanceorthotics.com/ [https://betterbalanceorthotics.com/] To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast [https://go.oncehub.com/DrLonaBuildPodcast] To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast [https://go.oncehub.com/DrBobbyBuildPodcast] Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast [https://theremarkablepractice.com/podcast]

123 - The Four Types of Certainty Every Chiropractor Needs with Dr. Chris Grier

Practice growth rarely stalls because of a lack of skill. More often, it stalls because certainty hasn't caught up with ambition. Dr. Lona and Dr. Chris Grier unpack why certainty is the true foundation of sustainable practice growth. They explore the four pillars of certainty—clinical, philosophical, communication, and business acumen—and explain how each one shapes patient trust, leadership, decision-making, and practice culture. Through practical examples and personal experiences, they demonstrate that certainty is intentionally developed through observation, experience, and continual learning. They also explain why certainty is never something you permanently achieve. It must be continually strengthened through intentional growth, allowing chiropractors to lead with greater conviction, communicate with greater clarity, and build practices that continue to thrive year after year. Key Highlights 02:28 Why certainty is one of the greatest hurdles every young chiropractor must overcome before they can truly thrive. 03:48 Why certainty is the foundation of practice growth and why volume is built on conviction first. 05:08 What pressure reveals about your philosophy, your technique, and what really comes out when you're under stress. 06:23 The first two forms of certainty every chiropractor needs to develop and how they shape patient care. 09:23 The four pillars of certainty that influence your clinical decisions, communication, leadership, and business. 11:08 Why most chiropractors naturally develop one area of certainty while the others quietly limit their growth. 12:18 The three ways certainty is developed and how observation, experience, and study work together throughout your career. 15:08 Why your team's certainty determines how far your practice can grow. 16:28 Dr. Chris and Dr. Lona share where they lacked certainty early in practice and what helped them build it. 20:33 Why certainty requires continual investment and what happens when you stop intentionally strengthening it. 22:40 Better decisions start with better data. Dr. Stephen sits down with Dr. Josiah Fitzsimmons from Success Partner Lucro to discuss insights from the 2026 State of Chiropractic Report and how Lucro helps chiropractors benchmark performance, uncover hidden opportunities, and make data-driven decisions that improve profitability and long-term growth. Resources Mentioned For more information about Lucro please visit:  https://morelucro.com/ [https://morelucro.com/]  Get the 2026 Lucro Industry Report: https://report.morelucro.com/ [https://report.morelucro.com/] To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast [https://go.oncehub.com/DrLonaBuildPodcast] To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast [https://go.oncehub.com/DrBobbyBuildPodcast] Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast [https://theremarkablepractice.com/podcast]

122 - Reconnecting With Your Purpose Changes Everything in Practice with Dr. Andrew Alekna

You can spend years improving your business while unintentionally drifting away from the conviction that built it. Dr. Lona and Dr. Andrew Alekna explore why philosophy, continual learning, and investing in experiences that challenge and inspire you are essential to maintaining certainty in practice. Through stories from the Innate Summit, mission trips, and years of clinical experience, they discuss how reconnecting with your purpose strengthens your team, deepens patient trust, and brings renewed energy to the way you serve. When doctors continually invest in their own growth, they create practices that are more resilient, more aligned, and better equipped to change lives. Key Highlights 01:37 – Why the best seminars leave doctors wanting to bring that same energy back into their own practice. 04:17 – The surprising difference experience makes in developing certainty without feeling the need to convince patients. 06:02 – What years in practice reveal about patient decisions that newer doctors often take personally. 08:02 – Why strengthening your conviction before returning to practice changes how you serve every patient. 09:32 – The unexpected connection between personal growth, professional energy, and the patients who begin showing up in your office. 12:22 – How bringing team members to live events can reshape practice culture long after the seminar ends. 15:22 – A story from India that reveals where true certainty is often built. 20:02 – Why some of the greatest lessons from serving others end up transforming the doctor more than the patient. 23:02 – How maintaining curiosity keeps both clinical care and long-term patient relationships from becoming routine. 25:12 – The simple mindset shift that helps practices sustain purpose, enthusiasm, and growth long after the seminar ends. 26:59 - Imaging technology is evolving rapidly, and chiropractors have more opportunities than ever to improve efficiency and patient care. Dr. Pete sits down with J.R. Marsee from Success Partner Blue Ridge Imaging to explore turnkey imaging solutions, ongoing support, and the growing role of AI in modern chiropractic practices. Together, they discuss how the right technology partner can help practices operate with greater confidence today while preparing for the future. Resources Mentioned For more information about Blue Ridge please visit: https://blueridgeimagingtechnologies.com [https://blueridgeimagingtechnologies.com] To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast [https://go.oncehub.com/DrLonaBuildPodcast] To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast [https://go.oncehub.com/DrBobbyBuildPodcast] Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast [https://theremarkablepractice.com/podcast]

121 - What Changes When Your Practice Supports Your Life, Not Just Your Business with Dr. Rachel Hovey

Many practice owners build a practice first and only later realize they never intentionally built a life around it. Dr. Lona and Dr. Rachel Hovey explore what happens when motherhood, family, and practice ownership intersect, and why maternity leave often exposes the strengths and weaknesses of a practice's systems, delegation, and team structure. They discuss the importance of creating choices before you need them, communicating openly with patients and teams, allowing your rhythms and priorities to evolve, and building enough support so that life events do not become practice emergencies. The conversation is ultimately a reminder that remarkable practices are not built at the expense of remarkable lives, and that strong systems create the freedom to be fully present both at work and at home. Key Highlights 01:11 – Why maternity leave reveals more about a practice's systems than most owners realize. 03:25 – The hidden cost of building a successful practice while neglecting everything outside of it. 04:53 – What changes when doctors start having honest conversations with patients about life transitions. 06:10 – Why creating options before you need them gives practice owners more freedom later. 07:50 – The systems and rhythms that make extended time away from practice possible. 08:51 – What one doctor did before maternity leave that made stepping away realistic. 09:40 – The often-overlooked challenge of returning to practice after becoming a parent. 11:10 – Why motherhood changes more than your schedule and how that affects practice decisions. 14:39 – The lesson children teach high-performing doctors about flexibility and control. 19:19 – The role of community, mentorship, and support when navigating practice and family together. 24:07 - Dan Anticich from Success Partner Twoconnect, joins Dr. Andrew to discuss how chiropractic practices can improve lead conversion, patient reactivation, and operational efficiency through dedicated offshore support. They explore how virtual team members help practices protect marketing investments, strengthen patient communication, reduce administrative workload, and create scalable systems that support sustainable growth.   Resources Mentioned For more information about Two Connect please visit: https://twoconnect.com.au/ [https://twoconnect.com.au/] To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast [https://go.oncehub.com/DrLonaBuildPodcast] To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast [https://go.oncehub.com/DrBobbyBuildPodcast] Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast [https://theremarkablepractice.com/podcast]

120 - Why Strong Teams Start With Leadership Certainty with Dr. Denise Weber

Many practice owners assume team growth is a hiring problem when it is often a certainty and systems problem first. Dr. Lona and Dr. Denise Weber explore what gets overlooked when building a practice that can grow beyond the doctor, including the mental shifts required to attract strong team members, the role of infrastructure in maintaining standards, the importance of knowing your numbers, and why team buy-in follows leadership clarity. They discuss how uncertainty at the leadership level creates uncertainty throughout the practice, how systems reduce dependence on individual personalities, and why valuing your care appropriately impacts both patient commitment and team confidence. When leaders build conviction, communicate a clear vision, and create systems that support consistency, stronger teams, better decisions, and sustainable growth become possible. Key Highlights 01:07 – The internal question many practice owners avoid before building a stronger team. 04:06 – Why attracting great people has less to do with hiring tactics and more to do with who the leader becomes. 05:33 – The difference between relying on people to hold standards and creating systems that make standards sustainable. 06:29 – What team onboarding has in common with patient care plans and progress exams. 08:23 – Why certainty from the leader often determines the confidence level of the entire team. 10:10 – How preparation creates buy-in when a practice is moving into a new season of growth. 11:51 – The surprising distinction between needing more effort and needing more buy-in. 12:28 – What practice numbers reveal that intuition alone cannot. 13:35 – Why some doctors avoid metrics and what changes when they finally embrace them. 18:10 – The connection between valuing your care, team confidence, and patient commitment. 22:43 - Dr. Chris is joined by Success Partner, Dr. David Fletcher of CLA to explore how neurocentric scanning technology transforms chiropractic communication and practice growth. They discuss using objective nervous system data to improve retention, scale with team leverage, increase PVA, and strengthen certainty in care planning. CLA’s technology enhances attraction, conversion, collections, and long-term scalability. Resources Mentioned For more information about CLA please visit: https://insightcla.com [https://insightcla.com] To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast [https://go.oncehub.com/DrLonaBuildPodcast] To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast [https://go.oncehub.com/DrBobbyBuildPodcast] Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast [https://theremarkablepractice.com/podcast]