Build Your Remarkable Practice for Chiropractors

103 - The 8 Elements of Practice Flow That Drive Growth

When your practice feels stuck at a plateau, the real issue may not be marketing or demand. It may be flow.  Dr. Lona walks through the eight elements that quietly shape practice growth, patient retention, and daily energy inside your office. From location and scheduling to adjustment flow and table mastery, this episode reframes growth as a systems conversation. When flow improves, patients stay consistent, teams feel aligned, and volume increases without chaos. The result is smoother days, better outcomes, and a practice that feels as good as it performs. Key Highlights 01:20 – The “crazy eight” framework is introduced, naming the hidden breakdowns that quietly cap volume and momentum. 05:03 – Location – A foundational factor surfaces as everyday logistics quietly shape consistency and momentum. 05:46 – Schedule – Timing and availability step into focus as the tension between demand and accessibility builds. 07:00 – Service / Team – Capacity becomes the question, raising whether the current structure can truly support expansion. 08:25 – Physical Space – Layout and square footage enter the conversation as hidden pressure points begin to show. 10:30 – Adjustment Flow – The rhythm of the visit itself takes center stage, shifting attention to movement and sequencing. 12:05 – Wait Time – A subtle but powerful friction point is called out as patience and pacing collide. 13:00 – Table Mastery – The art of prioritization emerges when multiple moving parts converge at once.   Resources Mentioned Join the TRP Remarkable Attraction Immersion - Oct 10 and 11 in Phoenix, AZ and Oct 24 & 25 in Adelaide, AUS - https://theremarkablepractice.com/upcoming-events/  [https://theremarkablepractice.com/upcoming-events/] To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast [https://go.oncehub.com/DrLonaBuildPodcast] To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast [https://go.oncehub.com/DrBobbyBuildPodcast] Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast [https://theremarkablepractice.com/podcast]

102 - Patient Retention Starts Earlier Than Most Practices Realize with Dr. Kevin Day

Retention is not something to fix at the end of care. It is something to build from the very first interaction. Join Dr. Lona and Dr. Kevin Day as they unpack why most practices lose patients without realizing where or why the leak begins. They explore retention as a system that starts at conversion, deepens through clarity and consistency, and is sustained by education, accountability, and philosophical certainty. The payoff is a practice built on trust, momentum, and patients who understand how to care for their bodies for life. Key Highlights 00:56 – Naming the often-unseen ways patients drift out of care and why retention problems are harder to spot than they seem 02:56 – Reframing retention as something established early rather than repaired later in the care journey 04:32 – Viewing practice growth through the lens of one patient at a time rather than volume or shortcuts 05:54 – How early signals like phone calls and online presence quietly shape long-term expectations 07:14 – The compounding effect of consistent experiences on trust, safety, and follow-through 09:17 – The tension between wanting to explain everything and knowing when less is more 11:01 – The influence of philosophical grounding on confidence, communication, and decision-making 14:36 – Using progress checkpoints as moments of alignment rather than routine obligations 18:13 – Holding patients accountable in a way that reinforces partnership instead of pressure 22:54 – Education as an ongoing relationship that supports retention beyond symptom relief   Resources Mentioned Join the TRP Remarkable Attraction Immersion - Oct 10 and 11 in Phoenix, AZ and Oct 24 & 25 in Adelaide, AUS - https://theremarkablepractice.com/upcoming-events/  [https://theremarkablepractice.com/upcoming-events/] To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast [https://go.oncehub.com/DrLonaBuildPodcast] To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast [https://go.oncehub.com/DrBobbyBuildPodcast] Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast [https://theremarkablepractice.com/podcast]

101 - What Sustainable Growth Looks Like in Practice Ownership with Dr. Pete Brettingen

Growth doesn’t always announce itself with big moves or fast wins. Often, it shows up through consistency, restraint, and a willingness to stay anchored when things get uncomfortable. Dr. Lona is joined by Dr. Pete Brettingen for an honest reflection on what growth has looked like across the seasons of his career, from early mentorship and philosophical grounding to scaling practices and leading teams. Together they explore how vision evolves, how discipline protects momentum, and why real growth tends to compound quietly over time rather than all at once. Key Highlights 01:59 – Dr. Pete shares how early exposure to chiropractic philosophy shaped his identity before he ever entered chiropractic school. 03:18 – The role of immersive experiences, travel, and proximity to strong mentors is explored as a foundation for long-term clarity. 04:16 – Dr. Pete walks through a compressed season of personal and professional milestones that set the tone for rapid responsibility. 05:25 – Expansion beyond a single office highlights the shift from solo execution to collaborative leadership. 06:33 – Growth is reframed as something that touches family life, relationships, and capacity, not just business metrics. 07:44 – The importance of a stable philosophical foundation is connected to resisting distraction and short-term trends. 09:13 – Pete reflects on consistency as a strategic advantage in a profession filled with shifting models and shiny objects. 10:20 – The conversation turns toward vision, patience, and the discipline required to build on proven systems. 12:43 – Leadership responsibility expands as teams grow, requiring clearer articulation of purpose and direction. 15:05 – Fear, capacity, and the reluctance to outgrow comfort zones are examined with honesty and perspective. 17:20 – Leveraging people, systems, and shared vision is positioned as essential for scalability and longevity. 18:22 – The episode closes with reflection on stewardship, mentorship, and building practices that support others along the way.   Resources Mentioned Join the TRP Remarkable Attraction Immersion - Oct 10 and 11 in Phoenix, AZ and Oct 24 & 25 in Adelaide, AUS - https://theremarkablepractice.com/upcoming-events/  [https://theremarkablepractice.com/upcoming-events/] To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast [https://go.oncehub.com/DrLonaBuildPodcast] To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast [https://go.oncehub.com/DrBobbyBuildPodcast] Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast [https://theremarkablepractice.com/podcast]

100 - Restoring Practice Momentum Through Focus and Energy with Dr. Rachel Hovey

Momentum is rarely lost all at once. It drifts when focus, energy, and rhythm quietly slip out of alignment. In this conversation, Dr. Lona and returning guest Dr. Rachel Hovey, unpack how practice owners can reset their internal energy, reestablish leadership rhythms, and guide their teams forward after seasons of disruption or low momentum. Through reflection, data awareness, and intentional habits, they explore how sustainable growth begins with personal focus and expands outward into team culture, consistency, and confidence. Sometimes the most meaningful progress begins by choosing to lead with steadiness, presence, and belief in what’s being built. Key Highlights 01:00 – Setting the year in motion by helping yourself and your team reenter work with clarity after the holidays 02:00 – The different leadership demands of being a team of one versus stewarding multiple personalities and roles 03:24 – Where leadership focus truly begins, and how personal misalignment quietly shows up across a practice 04:28 – Establishing daily and weekly rhythms that stabilize momentum when life and business feel scattered 05:26 – Creating space to acknowledge what’s off without letting challenges drain energy or morale 06:35 – The role of discipline and repetition in turning uncomfortable habits into effortless systems 07:44 – Navigating the natural push-and-pause cycles that come with early growth and expansion 08:41 – Designing workdays with intentional sprints and recovery to sustain focus and execution 09:49 – Using small wins as anchors when progress feels slower than expected 10:43 – Recognizing fear-based thinking and redirecting attention toward constructive action 11:25 – Using structured evaluation tools to locate the real source of stalled momentum 11:59 – Embracing the responsibility of being the emotional and energetic tone-setter of the practice 13:44 – Shifting attention from what’s missing to what’s working without ignoring reality 15:16 – Accepting mindset management as an ongoing leadership practice rather than a solved skill 19:14 – The stabilizing power of community, connection, and shared experience for long-term leadership growth   Resources Mentioned Join the TRP Remarkable Attraction Immersion - Oct 10 and 11 in Phoenix, AZ and Oct 24 & 25 in Adelaide, AUS - https://theremarkablepractice.com/upcoming-events/  [https://theremarkablepractice.com/upcoming-events/] To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast [https://go.oncehub.com/DrLonaBuildPodcast] To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast [https://go.oncehub.com/DrBobbyBuildPodcast] Learn more about the Remarkable CEO Podcast:  https://theremarkablepractice.com/podcast [https://theremarkablepractice.com/podcast]

099 - Leading a Practice Through Transition with Dr. Chris Grier

Transitions are inevitable in practice ownership, but how you move through them determines whether they create stress or strength. From team changes to leadership shifts, moments of transition test clarity, trust, and decision-making more than any growth plan ever will. Dr. Lona welcomes back Dr. Chris Grier for an honest conversation about leading through change without forcing outcomes. Together, they explore why accountability creates stability before disruption hits, how intuition works alongside structure, and why discomfort is often the signal that real growth is happening. The episode offers a grounded look at navigating transitions with steadiness, self-awareness, and leadership that guides rather than grips. Key Highlights 00:56 – Why the beginning of a new year naturally brings shifts in behavior, expectations, and decision-making inside a practice. 02:22 – How recognizing seasonal patterns of change helps you better lead both your team and your practice members. 04:10 – What it feels like when a stable season ends and why instability often signals necessary growth. 04:56 – How accountability structures protect your practice when a key team member transitions out. 06:18 – Why most owners only realize what someone handled after they’re gone and how to prevent that. 08:02 – How to decide whether to replace a role immediately or intentionally run lean for a season. 10:28 – Why forcing hires or timelines often creates bigger problems later. 11:56 – How intuition plays a real role in leadership decisions alongside metrics and planning. 16:28 – Why discomfort is a sign of growth and how transitions expose subluxations in your practice. 19:56 – Three practical actions to take right now to lead people more effectively through change.   Resources Mentioned Learn more about the TRP Remarkable Business Immersion March 6 - 7, 2026 in Phoenix, AZ and March 20 - 21, 2026 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/ [https://theremarkablepractice.com/upcoming-events/] To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast [https://go.oncehub.com/DrLonaBuildPodcast] To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast [https://go.oncehub.com/DrBobbyBuildPodcast] Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast [https://theremarkablepractice.com/podcast]