Building with AI: Promises and Heartbreaks

Building a Chatbot Your Company Actually Trusts with Almog Shunim

49 min · 6 jan 2026
aflevering Building a Chatbot Your Company Actually Trusts with Almog Shunim artwork

Beschrijving

In this episode, host Yoni Leitersdorf sits down with Almog Shunim, VP of Data and Research at AtBay, to unpack how his team built an internal AI assistant that employees actually trust and use. Almog shares why off-the-shelf tools fell short, how his team built OLI from scratch using agentic workflows, and what it took to reach production-grade accuracy. The conversation explores real-world lessons in evaluation, documentation, and why “chat with your data” only works when the foundations are rock solid.

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