Clinical Communication

How To Talk To High Corporate Performers – With Susan Julians

We often consider high level performers as those that work in sports or entertainment, but there's another group of high level performers who you may come across everyday, which is those in the corporate world. This group comes with their own unique challenges such as; working demands, knowledge level and additional access to manage their own expectations. On this episode Ben is joined Susan Julians, writer for MSKMag and who specialises in treating this group of high performers where they discuss: (00:00) – How Sue Ended Up Working With Corporate Clients (04:40) – Demands Of Working In A High Level CorporateEnvironment (10:06) – Personality Types In Corporate Environments (12:50) – Can You Tell Them To Slow Down? (18:35) – Do They Prioritise Work Over Health? (19:48) – Business Influencers & Fitness (21:12) – Managing Expectations (22:45) – Do They Need A More Direct Communication Approrach? (27:12) – What If Things Go Too Far With Work Demands? (29:45) – Managing Expectations When Conditions Don’tQuickly Improve (35:22) – Fitting Rehab Plans Into Their Life (38:15) – Does Upbringing Influence Interest To Work In TheCorporate World (40:33) – Should We Ask About Them Changing Jobs? (43:22) – Where To Find Sue (44:28) – Does Technical Testing Equipment Help With Buy-In? (45:24) – How Will The Corporate Workforce Change In The Future?   You can find Susan Julians on LinkedIn   You can find Ben across Social Media @BWhybrowPhysio oremail clinicalcommunication@outlook.com [clinicalcommunication@outlook.com]   Where you can see Ben: North East Musculoskeletal Society Conference – September 19th, Durham https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645 [https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645] Therapy Show – November 25th, Birmingham https://www.therapyshow.co.uk/ [https://www.therapyshow.co.uk/]

Are Physios Too Nice? – With James Horner

Being a supportive clinician and team player can lead tomany benefits across services, but are there downsides if we become too nice? Could less evidence-based care go unchallenged? Could avoiding conflict mean patients don’t get the rightmessage? On this episode Ben is joined by fellow Physio and recent MSKMag writer James Horner where they discuss: (00:00) – Are Physios Too Nice? (01:50) – James’s Journey Of Discovery (07:08) – The Downsides Of Being Nice (11:06) – How The MSKMag Article Came To Fruition (13:45) – Has James Changed After Writing It? (16:34) – When You Have To Be Blunt As A Clinician (20:33) – The Harms Of Being Too Nice To Patients (24:50) – Should We Change Training/Teaching? (26:16) – Addressing Uncertainty & Clinical Supervision (33:12) – Regression To The Mean (42:22) – Key Takeaways & Where To Find James   You can find James on LinkedIn or Instagram @thenerdypshyio You can find him on The Physio Pulse Podcast.   You can find Ben across Social Media @BWhybrowPhysio oremail clinicalcommunication@outlook.com [clinicalcommunication@outlook.com]   Where you can see Ben: Widespread Pain Differentials with Clinical Physio, May 20thOnline 7:30pm UK time https://www.clinicalphysio.com/live-webinars/ North East Musculoskeletal Society Conference – September 19th, Durham https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645 [https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645] Therapy Show – November 25th, Birmingham https://www.therapyshow.co.uk/ [https://www.therapyshow.co.uk/]

How To Explain “Normal” Imaging Findings To The Person In Front Of You

An aspect of clinical practice we can often take for granted is informing patients about "normal" imaging findings. Just say it's alright, reassure and move on right? Yet this is a conversation that they've waited a long time for and needs to be taken seriously. This brief episode gives some suggestions on how to go about it. You can find Ben across Social Media @BWhybrowPhysio orEmail clinicalcommunication@outlook.com [clinicalcommunication@outlook.com]   Where you can see Ben: Widespread Pain Differentials with Clinical Physio, May 21stOnline 7:30pm UK time https://www.clinicalphysio.com/live-webinars/ North East Musculoskeletal Society Conference – September 19th, Durham https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645 [https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645] Therapy Show – November 25th, Birmingham https://www.therapyshow.co.uk/ [https://www.therapyshow.co.uk/] Do share & subscribe.

How To Talk To Pro Wrestlers with Big John Rehab

This may come as a surprise, but one of my biggest passionsthroughout life has been professional wrestling, and as we are in the week of Wrestlemania 42 I’ve got THE Physio for British Wrestling, Big John Rehab, to talk through how to communicate with professional wrestler patients as well as athletes in general. We discuss: (00:00:00) – What Drew John Towards Wrestling (00:03:25) – When Did He Start Treating Wrestlers As A Clinician? (00:06:35) – The Importance Of Knowing Your Sport (00:10:56) – The Importance Of Adapting The Conversation ToThe Environment (00:12:20) – John’s Journey In Basketball (00:15:19) – Do Wrestler’s Have A Certain Personality Type (00:16:30) – Does Communication Change With Famous Athletes (00:20:35) – How To Tell Wrestlers When They Shouldn’tWrestle (00:22:57) – Do Wrestlers Hide Injuries? (00:26:07) – How To Have Discussions With Wrestlers On Adapting Their Style (00:31:52) – Are Audiences More Dubious About Real Injuries? (00:32:51) – John’s Hardest Clinical Conversations (00:40:51) – Advice To Clinicians On Social Media (00:48:01) – John & Ben’s Wrestlemania 42 Predictions   You can find Big John on Instagram @bigjohnrehab or onLinkedIn You can find Ben across Social Media @BWhybrowPhysio oremail clinicalcommunication@outlook.com [clinicalcommunication@outlook.com]   Where you can see Ben: Upcoming Free Webinar with Modern Pain Care, April 25th https://modernpaincare.com/webinar [https://modernpaincare.com/webinar] North East Musculoskeletal Society Conference – September 19th, Durham. https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645 [https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645] Therapy Show – November 25th, Birmingham https://www.therapyshow.co.uk/ [https://www.therapyshow.co.uk/]

How To Start A Consultation

The person in front of you will form an impression and judgement about you within the first few seconds and minutes of meeting you that is then hard to change, so it's important to get right. Starting a consultation or discussion is something not often talked about, so this episode talks through a few steps to help it go smoother and build rapport & trust quicker. Upcoming Free Webinar with Modern Pain Care, April 25th https://modernpaincare.com/webinar [https://modernpaincare.com/webinar] Where you can see Ben: North East Musculoskeletal Society Conference – September 19th, Durham https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645 [https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645] Therapy Show – November 25th, Birmingham https://www.therapyshow.co.uk/ [https://www.therapyshow.co.uk/] You can find Ben across Social Media @BWhybrowPhysio oremail clinicalcommunication@outlook.com [clinicalcommunication@outlook.com]