Estate Agency X - The Leading Estate Agents Of The World

Send us a text [https://www.buzzsprout.com/twilio/text_messages/2303645/open_sms] What happens when the summit you’ve spent years climbing isn’t where you’re meant to be?  In this powerful episode, Dan Cohen shares his journey from Sales Director at a 15 branch agency to launching his own values driven business, You, Me and Property. After playing a pivotal role in the management buyout and growth of Paul Carr Estate Agents, Dan made the courageous decision to step away, not because he was done, but because he was ready to start again on his own terms. This isn’t just a story about going self-employed. It’s about rediscovering purpose in estate agency. Dan takes us back to his roots, sweeping pavements, speaking to locals and falling in love with the human side of the job. Over time, that connection got lost in the noise of targets, titles and transactions. What followed was a deep internal reckoning that led to the boldest decision of his career... to walk away from the comfort of leadership and create something more aligned with who he is and how he wants to serve. We talk openly about the emotional shift from corporate to independent life, the identity shake-up, the doubt, and the liberation of doing work that feels real again. Dan explains why his model doesn’t chase volume but instead focuses on experience, presence, and the emotional side of moving home. It’s about staying in the room from start to finish, not just to tick boxes but to leave a mark people remember. For estate agents considering their own ‘second climb’, Dan’s story is proof that success doesn’t always mean more branches, more staff, or more deals. Sometimes, it means stripping everything back and building something that reflects your values, your pace, and your purpose. In an industry where speed and scale are so often the focus, this episode is a timely reminder that connection is the real differentiator and that redefining success might just be the boldest move you’ll ever make. Discover where you are in your The Estate Agency Business Journey Today! Answer 26 questions and we’ll show you where you are and how to move forward. Take our Estate Agent Business Journey Profiler to gain valuable insights on the proven path towards the business of your dreams. Take The Profiler [https://www.theestateagencybusinessjourney.co.uk] Have you ever found yourself wishing that all of your Estate Agency technology was connected in one place? Iceberg Digital provide the UK's most innovative Estate Agencies with their technology including Lifesycle [https://www.iceberg-digital.co.uk/lifesycle/home], the worlds-first estate agency software that combines traditional Estate Agency CRM and marketing software in one platform. Neuron [https://www.iceberg-digital.co.uk/neuron/home], offers AI-based websites that put the right message in front of prospects, and Uzair [https://www.iceberg-digital.co.uk/uzair/home], the industry's number one AI assistant built specifically for the Estate Agency industry, helps you perform long-winded tasks in seconds, making you more productive with your time. Estate Agency X is a part of Iceberg Digital. Click here to explore more [https://www.iceberg-digital.co.uk/]

Send us a text [https://www.buzzsprout.com/twilio/text_messages/2303645/open_sms] The property industry is undergoing a seismic transformation, one that most agents have yet to fully grasp. In this powerful episode, Mark Burgess, CEO of Iceberg Digital, and Elite Performance Coach Rob Brady go beyond the buzzwords to reveal why AI is not just another trend but the defining technology shift of our time. Artificial Intelligence is no longer confined to writing a few lines of text. It now merges big data, machine learning and natural language processing to power tools that can think, act and adapt in real time. And while others are still catching up, Iceberg Digital is already five years ahead, thanks to nearly a decade of data infrastructure development. Mark explains how AI-driven websites can dynamically reconfigure themselves based on each visitor’s profile, showing different content to a landlord than a buyer, all without human input. He also introduces Uzair 2.0, Iceberg’s next-generation AI assistant built specifically for estate agency. Trained on industry-specific knowledge from valuations and viewing feedback to market cycles, Uzair doesn’t just understand the industry; it speaks its language. The episode explores how this level of intelligence allows agents to identify patterns invisible to the human eye: Which valuers consistently secure the best fees? Which clients are most likely to re-enter the market? Which landlords pose recurring issues? Combined with your brand’s voice and your own data, these insights are game-changing. But this episode isn’t a sales pitch, it’s a wake-up call. Mark’s message is clear: “This isn’t optional. You either adopt this technology to stay ahead or risk becoming irrelevant.” The divide is already growing between the agents embracing AI and those clinging to legacy systems. One group will thrive; the other will simply not survive. If you're serious about future-proofing your agency, this episode is essential listening. Discover what’s next and how you can lead the change, not chase. Discover where you are in your The Estate Agency Business Journey Today! Answer 26 questions and we’ll show you where you are and how to move forward. Take our Estate Agent Business Journey Profiler to gain valuable insights on the proven path towards the business of your dreams. Take The Profiler [https://www.theestateagencybusinessjourney.co.uk] Have you ever found yourself wishing that all of your Estate Agency technology was connected in one place? Iceberg Digital provide the UK's most innovative Estate Agencies with their technology including Lifesycle [https://www.iceberg-digital.co.uk/lifesycle/home], the worlds-first estate agency software that combines traditional Estate Agency CRM and marketing software in one platform. Neuron [https://www.iceberg-digital.co.uk/neuron/home], offers AI-based websites that put the right message in front of prospects, and Uzair [https://www.iceberg-digital.co.uk/uzair/home], the industry's number one AI assistant built specifically for the Estate Agency industry, helps you perform long-winded tasks in seconds, making you more productive with your time. Estate Agency X is a part of Iceberg Digital. Click here to explore more [https://www.iceberg-digital.co.uk/]

Send us a text [https://www.buzzsprout.com/twilio/text_messages/2303645/open_sms] What does it really take to leave a well-paying corporate estate agency job and build your own business from scratch? Chris Webb's compelling journey offers a raw, unfiltered look at the realities of entrepreneurship in the property sector. Having climbed from junior negotiator to performance director at a major property franchise group, Chris found himself at a crossroads familiar to many successful professionals – financially secure but deeply unfulfilled. His brutally honest account of reaching a breaking point, selling his possessions, and embarking on a 14-month travel adventure sets the stage for a fascinating exploration of reinvention and purpose. The heart of this conversation revolves around what it truly takes for estate agents to succeed when going independent. Chris challenges the rosy narratives often promoted by franchise models, revealing the stark statistics of how many self-employed agents struggle or fail within their first year. His practical advice on financial preparation (9-12 months of runway), marketing strategies (omnipresence in your local market), and authentic personal branding provides a reality check for agents with entrepreneurial aspirations. Most valuably, Chris shares his philosophy of success based on results rather than effort – "I do not confuse effort and achievement" – and how this shapes his approach to building businesses today. His insights into becoming the "digital mayor" of your town and the future of the estate agency profession offer a compelling roadmap for agents at any stage of their career journey. Whether you're contemplating making the leap to self-employment or simply seeking to build a more authentic and rewarding estate agency practice, Chris's combination of hard-earned wisdom, practical strategies, and refreshing candor makes this episode essential listening. His story reminds us that true success comes not from following others' paths but from having the courage to forge your own. Discover where you are in your The Estate Agency Business Journey Today! Answer 26 questions and we’ll show you where you are and how to move forward. Take our Estate Agent Business Journey Profiler to gain valuable insights on the proven path towards the business of your dreams. Take The Profiler [https://www.theestateagencybusinessjourney.co.uk] Have you ever found yourself wishing that all of your Estate Agency technology was connected in one place? Iceberg Digital provide the UK's most innovative Estate Agencies with their technology including Lifesycle [https://www.iceberg-digital.co.uk/lifesycle/home], the worlds-first estate agency software that combines traditional Estate Agency CRM and marketing software in one platform. Neuron [https://www.iceberg-digital.co.uk/neuron/home], offers AI-based websites that put the right message in front of prospects, and Uzair [https://www.iceberg-digital.co.uk/uzair/home], the industry's number one AI assistant built specifically for the Estate Agency industry, helps you perform long-winded tasks in seconds, making you more productive with your time. Estate Agency X is a part of Iceberg Digital. Click here to explore more [https://www.iceberg-digital.co.uk/]

Send us a text [https://www.buzzsprout.com/twilio/text_messages/2303645/open_sms] This episode of the Estate Agency X podcast takes a deep dive into the recent Iceberg Summit, a gathering that didn’t just showcase the future of estate agency but reignited the fire within those shaping it.  Held in East London, the event was more than just a conference; it was a moment of reflection, connection, and forward-thinking innovation. For Mark Burgess, it was personal. Standing in the very place where he once battled his own struggles, he saw just how far he, and this industry, have come. The summit wasn’t about sitting back and listening; it was about engaging, challenging the norm, and stepping into the next phase of estate agency.  At the heart of it was Lifecycle 5, Uzair 2.0 and Neuron, the latest evolution of Iceberg’s technology, designed to bring agents closer to their clients than ever before through big data, AI-driven insights, and hyper-personalised marketing. But beyond the tech, this was about people, the agents who came together, the stories they shared, and the energy that sparked from real conversations.  Rob and Mark break down their biggest takeaways, from the power of genuine community within the industry to the critical shift in how agents need to operate moving forward. The event proved that those willing to evolve, embrace change, and lean into collaboration are the ones who will thrive. It wasn’t just another summit; it was a reminder of why we do what we do.  Tune in as we unpack the key moments, the standout ideas, and why this year’s summit left a lasting impact. And if you haven’t already, hit subscribe, because the future of estate agency isn’t waiting for anyone. Discover where you are in your The Estate Agency Business Journey Today! Answer 26 questions and we’ll show you where you are and how to move forward. Take our Estate Agent Business Journey Profiler to gain valuable insights on the proven path towards the business of your dreams. Take The Profiler [https://www.theestateagencybusinessjourney.co.uk] Have you ever found yourself wishing that all of your Estate Agency technology was connected in one place? Iceberg Digital provide the UK's most innovative Estate Agencies with their technology including Lifesycle [https://www.iceberg-digital.co.uk/lifesycle/home], the worlds-first estate agency software that combines traditional Estate Agency CRM and marketing software in one platform. Neuron [https://www.iceberg-digital.co.uk/neuron/home], offers AI-based websites that put the right message in front of prospects, and Uzair [https://www.iceberg-digital.co.uk/uzair/home], the industry's number one AI assistant built specifically for the Estate Agency industry, helps you perform long-winded tasks in seconds, making you more productive with your time. Estate Agency X is a part of Iceberg Digital. Click here to explore more [https://www.iceberg-digital.co.uk/]

Send us a text [https://www.buzzsprout.com/twilio/text_messages/2303645/open_sms] What does it take to transform a family run business into a thriving estate agency while balancing life as a parent? In this episode, we sit down with Sarah Driscoll, who made the leap from a career in quantity surveying and construction management to leading M&M Estates in Gravesend. Sarah shares how she shifted her mindset from working in the business to working on it, creating a sustainable model for growth that isn’t about chasing rapid expansion but about building a business that truly works for her and her team. At the heart of Sarah’s journey is the power of trust, delegation, and empowering a team to operate independently. She opens up about the transition from employee to owner, the role her mother has played in maintaining business operations, and how she’s developed a structure that allows the agency to thrive even in her absence. For business owners looking to grow without burning out, Sarah offers a masterclass in strategic leadership, financial decision-making, and the importance of creating a strong team culture. Communication and personal branding play a huge role in standing out in the property industry, and Sarah has mastered both. She shares her insights on building meaningful client relationships, making her agency memorable in a crowded market, and using leadership by example to refine customer service. Her approach to coaching and mentoring within her business highlights the importance of constructive conversations, problem solving, and continuous improvement, all of which contribute to a strong reputation and long term success. Join hosts Mark and Rob as they dive into Sarah’s story, one of transformation, leadership, and building a business that works for you, not the other way around. Discover where you are in your The Estate Agency Business Journey Today! Answer 26 questions and we’ll show you where you are and how to move forward. Take our Estate Agent Business Journey Profiler to gain valuable insights on the proven path towards the business of your dreams. Take The Profiler [https://www.theestateagencybusinessjourney.co.uk] Have you ever found yourself wishing that all of your Estate Agency technology was connected in one place? Iceberg Digital provide the UK's most innovative Estate Agencies with their technology including Lifesycle [https://www.iceberg-digital.co.uk/lifesycle/home], the worlds-first estate agency software that combines traditional Estate Agency CRM and marketing software in one platform. Neuron [https://www.iceberg-digital.co.uk/neuron/home], offers AI-based websites that put the right message in front of prospects, and Uzair [https://www.iceberg-digital.co.uk/uzair/home], the industry's number one AI assistant built specifically for the Estate Agency industry, helps you perform long-winded tasks in seconds, making you more productive with your time. Estate Agency X is a part of Iceberg Digital. Click here to explore more [https://www.iceberg-digital.co.uk/]