Humanize IT

AI Disruption

In this episode, Adam Walter and Uma Subramanian discuss the rapid disruption caused by AI in the tech industry and the essential skills professionals need to thrive in this changing landscape. Uma introduces her 'Human Framework,' which emphasizes holistic thinking, understanding others, magnetic communication, adaptability, and navigating complexity. They explore the importance of having a clear vision and structure in organizations to effectively integrate AI tools, as well as the need for an experimentation mindset to foster innovation. The conversation concludes with a call to embrace AI as a tool for amplification rather than a threat, highlighting the necessity of leadership training in this evolving environment.

Tech to manager: The Transition

This conversation delves into the multifaceted nature of leadership, exploring essential themes such as the challenges leaders face, the importance of effective communication, team building, and personal growth. The speaker shares insights from their experiences, emphasizing that leadership is not a one-size-fits-all approach and that adaptability and empathy are crucial traits for successful leaders.

How to Sell AI

Our last podcast on How to sell AI was so popular we brought in a Sales Guru to give solid advice! In this podcast, Adam Walter and Jennifer Bleam discuss the critical importance of AI adoption for Managed Service Providers (MSPs). They explore how MSPs can leverage AI to enhance their service offerings, engage clients, and stay competitive in a rapidly evolving market. The conversation covers practical steps for MSPs to educate themselves about AI, identify business needs, and implement solutions that can drive significant value for their clients. Jennifer emphasizes the urgency of adopting AI technologies and the potential for MSPs to position themselves as experts in this space.

Holiday Season Warning

In this conversation, Adam Walter discusses the importance of personal touches in business relationships, emphasizing how small gestures, like delivering Christmas donuts, can create lasting memories and foster client loyalty. He highlights that clients may forget technical details but will remember the care and thoughtfulness shown to them.

AI: How to Sell IT

In this episode, Adam Walter and Skip Ziegler discuss the importance of AI in business strategy, particularly for Managed Service Providers (MSPs). They explore how MSPs can leverage AI to enhance client growth, manage risks, and augment employee capabilities. The conversation emphasizes the need for MSPs to become authorities on AI, guiding their clients through the adoption process and demonstrating the practical applications of AI tools. The hosts also highlight the importance of building strong relationships with clients by providing valuable insights and support in navigating the evolving technological landscape.