A Peek Behind the Curtain: What Small Business Ownership *Really* Looks Like
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Since the first blog post that I wrote in April of 2021, I have been rather public with my opinion that nobody knows what it’s like to be an entrepreneur or CEO unless you’ve been one. Personally, and professionally, we face both challenges and opportunities that few others can relate to. Though many understand the rewards of company leadership (things like compensation, decision making authority, and independence) few understand the sometimes-arduous journey that’s required to both get there, and to stay there. This is why it can feel genuinely lonely at the top: In spite of their best efforts, our spouses, direct reports, and friends simply don’t understand what it’s really like. More accurately, they can’t be expected to.
The point of today’s episode is to give the uninitiated a peak behind the curtains, and to provide but one example of what leadership really looks like at the ground level. My guest today, Rishi Sahel, is a great example of a CEO who has withstood more than his share of punches to the gut: As you’ll hear in our discussion today, these punches included (but were not limited to) an acquisition of a manufacturing company in the middle of Covid when lockdown orders were in full effect, a post-covid supply chain crisis, Post-covid runaway inflation, a Lost warehouse, an attempt to buy their primary manufacturing facility from out underneath them, wire fraud, tariffs impacting a global supply chain and global customer base, and one unforgettable presentation to members of a local city council – all of which is about a million miles away from the comfortable confines of Bain, where Rishi spent many years prior to pursuing his dream of acquiring a small business. As you’ll hear, despite all of these challenges, the company that he has built has enjoyed incredible growth and success. But hopefully better understanding the details of his journey will give you pause the next time you’re tempted to get too enamoured with what seems to be an unambiguously positive headline.
In presenting Rishi’s story to you, I don’t at all mean to suggest that leadership is all downside and no upside. Quite the contrary, in fact. Instead, I’m providing you with this dose of reality only because I assume you’re much more familiar with the upsides of entrepreneurship and leadership, and much less familiar with the price that you’re likely to have to pay in order to receive those benefits.