5 Things Leaders Must Understand for Credit to Succeed

The 10 Types of Sales Reps Every Credit Manager Knows

From the Labrador Retriever to the elusive Unicorn, every sales team is made up of familiar personalities. In this fun, solo episode of LBM Talks Credit, Thea Dudley breaks down the 10 sales rep personalities that show up in the lumber and building materials industry and beyond. It's a lighthearted look at the quirks, habits, and chaos that make the credit-sales relationship both challenging and entertaining. Did Thea miss any? Let us know in the comments. Visit nuvo.com/lbm [https://nuvo.com/lp/lbm-talks] to learn more about our sponsor.

A Candid Conversation with Sadie Hoyt (Part 1)

What’s working on social media right now? In this episode of LBM Talks Social Media, Sally Lacey chats with Dakota County Lumber marketing specialist Sadie Hoyt [https://www.linkedin.com/in/sadie-hoyt-365109113/] about the realities of being a solo marketer in the LBM industry. From Instagram carousels and LinkedIn strategy to shadow bans, creator-style content, and building company culture online, this is an honest conversation between two marketers sharing what they’re seeing, testing, and learning in real time. February 2025 episode with Sadie: https://open.spotify.com/episode/3f165GGm1u6uAyg7Cwo1FQ?si=9ccd94c03caa4660 [https://open.spotify.com/episode/3f165GGm1u6uAyg7Cwo1FQ?si=9ccd94c03caa4660] Sunny's CEO Instagram: https://www.instagram.com/sunnylbowman/ [https://www.instagram.com/sunnylbowman/]

Dear Sales Reps: Please Stop Doing These Things

Sales reps and credit managers have a complicated relationship, and in this episode, Thea Dudley says the quiet parts out loud. From incomplete paperwork and unauthorized terms to “just this once” policy exceptions, Thea breaks down the biggest frustrations credit departments face when working with sales teams in the lumber and building materials industry. Sponsored by Nuvo [https://nuvo.com/lp/lbm-talks].

How Ambridge Do it Best Became a Community Favorite on Facebook

In this episode of LBM Talks Social Media, Sally Lacey talks with David Strano and Leah Wallace from Ambridge Do It Best Home Center [https://www.doitbest.com/ambridge-home-center/?srsltid=AfmBOooxIMW-bx_xDyZpt0k4vkhROZGrSydRm_CvOtvGBqSvJ_gDmxrY] about how their funny, community-focused social media content helped make their store a local favorite. From employee-led reels to customer involvement, David and Leah share how they use social media to stay connected with their community and keep their business front of mind. If you want to unlock the power of social media in your community, this episode is for you. Check out their Facebook page: https://www.facebook.com/ambridgedoitbest [https://www.facebook.com/ambridgedoitbest]

Why No One Chooses a Career in Credit—And What Smart Teams Are Doing About It

In this episode of LBM Talks Credit, Thea Dudley sits down with Michelle Kelly [https://www.linkedin.com/in/mkelly13/], Senior Credit Manager at Mansfield Energy, to talk about the growing talent gap in credit—and how companies can start building their own pipeline. Michelle shares how her team transformed internships into a meaningful, structured program that delivers real value on both sides, creating job-ready analysts while giving interns hands-on experience that goes far beyond busywork. If you’re thinking about the future of your team—or struggling to find talent—this episode is a must-listen.