Shingo Principles Podcast

In this podcast Cheryl Jekiel, a Shingo Faculty Fellow, redefines sustainable learning by addressing why traditional training often fails. With more than 25 years of experience, she highlights key challenges like vague goals and misaligned leadership. Cheryl introduces a practical tool that clarifies expectations, breaks skills into steps, and aligns them with organizational systems. She emphasizes active engagement, coaching, and practice to bridge the gap between training and performance. She emphasizes that by fostering communities of practice and embedding new behaviors into routines, organizations can build lasting capabilities. Attendees gain actionable insights to create a culture of learning that drives resilience, collaboration, and meaningful, measurable results. To learn more about this topic, please visit: https://shingo.org/building-sustainable-capabilities/ [https://shingo.org/building-sustainable-capabilities/] Handout 1: https://usu.box.com/s/m7hj0ylo7otcuzkxffz22si6z1p1wuio [https://usu.box.com/s/m7hj0ylo7otcuzkxffz22si6z1p1wuio] Handout 2: https://usu.box.com/s/olb8nod1vcfq0q4j6jgi2ajqne211zma [https://usu.box.com/s/olb8nod1vcfq0q4j6jgi2ajqne211zma]

In this podcast we will be learning from Jay Timms, a seasoned organizational psychologist on "Unleashing Employee Potential: The Key to Organizational Success." In this session, Jay will explore the critical disconnect between how leaders perceive their company culture and how employees actually experience it, shedding light on the significant impact this gap has on productivity and talent retention. Drawing from his expertise, Jay will discuss why many organizations still rely on outdated management principles that prioritize system efficiency over human potential. He'll reveal how this misalignment is costing businesses and explain the importance of understanding the brain-engagement connection to foster a more engaged, motivated workforce. During the podcast, you'll discover five key pillars of employee engagement—personal care, individual development, mutual trust, barrier removal, and meaningful work—and learn actionable strategies to implement in your own organization. Jay will also provide practical steps to create personalized growth plans, develop Key Behavioral Indicators and conduct effective one-on-one meetings to boost engagement. Don't miss this opportunity to gain valuable insights on how to unlock your team's full potential and create a thriving, successful workplace. In the podcast, Jay refers to a document. You can download the One-on-One file here: https://usu.box.com/s/i4sxey92szh13tczjy6f51ngfzv2dpkg  [https://usu.box.com/s/i4sxey92szh13tczjy6f51ngfzv2dpkg] To learn more about the topic presented, please visit Shingo.org/articles [https://shingo.org/articles] and click on the “Unleashing Employee Potential” article.

In this podcast we explore the core idea that behavior change, not belief change, drives Lean transformation. Arnoud Herremans and Norbert Majerus explain how altering the environment to support new behaviors fosters Lean thinking. Using examples from Goodyear's Innovation Centers, the session demonstrates how coaching leaders and creating collaborative systems led to significant improvements. Practical strategies like Lean problem-solving, gemba walks, and role modeling will be discussed, showing how to build a Lean-friendly culture that promotes sustainable results. Attendees will gain tools to create environments where Lean behaviors—and ultimately, Lean thinking—can thrive.  I hope you enjoy the podcast. To learn more about this subject, please visit Shingo.org/articles [https://Shingo.org/articles].

The Shingo Model promotes a culture of respect for every individual, with leadership rooted in humility. Gary Peterson of O.C. Tanner exemplifies this through his leadership, which has been the subject of research by Helen Zak, who is the Research Director at the Shingo Institute, Peter Hines, who is a Shingo Faculty Fellow and Shingo Academy Member, and Juliana Salvadorinho, who is working with the Institute as a research assistant. Their study focuses on O.C. Tanner as a Shingo Prize recipient site and investigates Gary's leadership effectiveness over the past 37 years, emphasizing four key leadership systems at the company. While traditional organizations focus on specific leadership tasks—like gemba walks, strategy deployment, and coaching—O.C. Tanner goes deeper by prioritizing the cultivation of effective behaviors. This begins with hiring individuals who exhibit the right behaviors and fostering mindsets that allow these behaviors to thrive. The company emphasizes two key mindsets: the Growth Mindset, which views all experiences as learning opportunities, and the Outward Mindset, which encourages actions that benefit others. Gary models these principles through his micro-behaviors, including his language, tone, body language, and emotions, which consistently convey positivity, trust, and collaboration. His inquisitive communication style and consistent non-verbal cues build a culture of trust and alignment. What distinguishes O.C. Tanner is how Gary’s approach has been adopted by the entire leadership team, ensuring a unified mindset and leadership style throughout the organization. To learn more, please visit https://shingo.org/articles [https://shingo.org/articles/].

In this podcast Jacob Raymer, a Shingo Faculty Fellow and Shingo Academy Member, delves into the transformative power of Key Behavioral Indicators, known as KBIs, in driving predictive success. In today's dynamic business landscape, understanding and leveraging KBIs can provide organizations with a competitive edge, enabling them to anticipate challenges, optimize processes, and achieve sustainable growth. In this podcast learn: 1) The fundamentals of Key Behavioral Indicators and their significance in predictive analytics. 2) Strategies for identifying and implementing KBIs within your organization. 3) Real-world case studies demonstrating the successful application of KBIs. 4) Practical tips for integrating KBIs into your existing performance management systems. Whether you are a business leader, operations manager, or a professional in organizational development, this podcast will equip you with valuable insights and actionable strategies to harness the power of KBIs and stay ahead of the curve.  Throughout the podcast, there is reference made to an article called “Staying Ahead of the Curve: Using Behavior Indicators for Predictive Success” that can be found on shingo.org/articles [https://shingo.org/articles].