Trust, Quality, and the Psychology Behind What We Buy

Leadership, Resilience and Purpose: Reflections on Season 6

On the season six finale of Speaking of Quality, Hank Smith is joined by Maxine Cuffe, Vice President & Director of Global Strategies at Haverford Trust. Hank and Maxine reflect on each episode, highlighting some of their favorite stories and important lessons learned. From finance to sports to education to philanthropy and public policy, these incredible leaders shared one commonality: a true passion for their work.

From Loss to Legacy: A Story of Service, Sacrifice and Lasting Impact

In this episode of Speaking of Quality, Hank Smith sits down with Ryan Manion, CEO of The Travis Manion Foundation, podcast host, and author. Hank and Ryan discuss launching, building and growing a successful nonprofit and how she’s amplifying her brother Travis’ legacy to inspire the next generation of leaders.

Collective Voices of Philadelphia Leadership

On this special edition of Speaking of Quality, Hank Smith shares a table with members of the Philadelphia Business Journal’s Power 100, an esteemed group of changemakers powering the future of Philadelphia through a blend of business acumen, civic engagement, and community impact. From healthcare to tourism to philanthropy, Hank’s guests dive into the importance of cross-sector collaboration, innovation, and the skills that will power the next generation of Philadelphia’s leaders.  [01:30] Outlook and Optimism for Philadelphia  [06:28] Challenges and Growth Opportunities  [10:22] Post-COVID Impact and Return to Work [14:23] Community Involvement and Philanthropy  [21:06] Critical Skills for the Next Generation  [23:27] Mentorship [25:28] Defining Philadelphia’s Future in a Few Words Featuring:  Leslie Smallwood-Lewis, Mosaic Partners Mike Bowman, Valley Forge Tourism Kevin Mahoney, Penn Medicine Rev. Dr. Lorina Marshall-Blake, Independence Blue Cross Foundation

How to Navigate the Modern Workplace

In this episode of Speaking of Quality, Hank Smith welcomes Ana Welsh, workplace dynamics strategist, leadership coach, speaker and lecturer at The Wharton School. Hank and Ana discuss the skills that are indispensable for today’s workforce, bridging the generational gap in the office, and learning leadership.

For the Phans: Lessons from a Philly Mascot

In this episode of Speaking of Quality, Hank Smith welcomes Tom Burgoyne, entertainer, author, public speaker, and best known as the Phillie Phanatic’s “best friend.” Hank and Tom discuss leading with love, finding your passion – and, of course, their shared love for Philly sports and the Phillie Phanatic.