Think Fast Talk Smart: Communication Techniques

Why practice is the key to success. If there’s anyone who knows about performing under pressure, it’s former NFL quarterback Andrew Luck [https://www.fastersmarter.io/guests/andrew-luck/]. Whether playing in front of thousands or presenting to ten, his key to success is practice. "There's a romantic notion that you rise to the occasion," says Luck, a Stanford graduate and four-time Pro Bowl selection. "But I think you settle to the level of your training. We practiced those high-pressure situations all the time.” From calling critical game-winning plays to navigating communication off the field, our performance in high-stakes situations, Luck maintains, is determined by our level of preparation. In this episode of Think Fast, Talk Smart [https://www.fastersmarter.io/], Luck and host Matt Abrahams explore how deliberate practice can help us hone our performance across all domains of our lives.  From managing high-pressure situations to building psychological safety in homes and workplaces, Luck shares insights gained from both sides of the field — as a player and now as a coach. Episode Reference Links: * Andrew Luck [https://www.fastersmarter.io/guests/andrew-luck/] * Ep.153 Listen Up, Leaders: A Record-Setting Coach’s Guide to Communication [https://www.fastersmarter.io/153-listen-up-leaders-a-record-setting-coachs-guide-to-communication/]  Connect: * Email Questions & Feedback >>> hello@fastersmarter.io * Episode Transcripts >>> Think Fast Talk Smart Website [https://www.fastersmarter.io/165-building-your-personal-brand-makes-a-promise-are-you-keeping-it/] * Newsletter Signup + English Language Learning >>> FasterSmarter.io [http://fastersmarter.io/] * Think Fast Talk Smart >>> LinkedIn [https://www.linkedin.com/company/think-fast-talk-smart/], Instagram [https://www.instagram.com/thinkfasttalksmart/], YouTube [https://www.youtube.com/playlist?list=PL6caGRBUYZCmgDGM2RK6mxKB9jG_ccmm3] * Matt Abrahams >>> LinkedIn [https://www.linkedin.com/in/maabrahams/] Chapters: * (00:00) - Introduction * (01:53) - Communication in High-Stress Situations * (04:03) - Staying Calm Under Pressure * (06:33) - Earning Leadership Through Respect * (07:56) - Overcoming Conflict Aversion * (09:03) - Decision to Retire from the NFL * (11:10) - Returning to Education * (12:48) - Life Lessons Through Coaching * (15:09) - The Final Three Questions * (18:17) - Conclusion

Create more meaningful communication by defining your audience.   Before you even think about communicating a message, defining a brand, or developing a strategy, Seth Godin [https://www.fastersmarter.io/guests/seth-godin/] says you have to ask these questions: “Who’s it for? What’s it for? And what’s the change [you] seek to make?” As a best-selling author, entrepreneur, and marketing expert, Godin understands that effective communication rests on purpose and intent. “Branding is not logoing,” he says, but a “promise” that an individual or company makes about who they are and what others can expect of them. By intentionally defining who we are and who our audience is, Godin argues we can create more meaningful connections and drive real change. In this episode of Think Fast, Talk Smart [https://www.fastersmarter.io/], Godin and host Matt Abrahams explore how we can be more deliberate in our communication, using storytelling, clarity of messaging, and defining the impact we want to make on our audience and the world. Episode Reference Links: * Seth Godin [https://www.fastersmarter.io/guests/seth-godin/] * Seth’s Books: This Is Strategy [https://fastersmarter.io/thisisstrategy] / This Is Marketing [https://fastersmarter.io/thisismarketing] * Ep.64 Best of: Techniques for Managing Your Reputation [https://www.fastersmarter.io/64-best-of-techniques-for-managing-your-reputation/] * Ep.118 Maximizing your Personal Brand: Communicating Who You Are to Help Get What You Want [https://www.fastersmarter.io/118-maximizing-your-personal-brand-communicating-who-you-are-to-help-get-what-you-want/]  Connect: * Email Questions & Feedback >>> hello@fastersmarter.io * Episode Transcripts >>> Think Fast Talk Smart Website [https://www.fastersmarter.io/165-building-your-personal-brand-makes-a-promise-are-you-keeping-it/] * Newsletter Signup + English Language Learning >>> FasterSmarter.io [http://fastersmarter.io/] * Think Fast Talk Smart >>> LinkedIn [https://www.linkedin.com/company/think-fast-talk-smart/], Instagram [https://www.instagram.com/thinkfasttalksmart/], YouTube [https://www.youtube.com/playlist?list=PL6caGRBUYZCmgDGM2RK6mxKB9jG_ccmm3] * Matt Abrahams >>> LinkedIn [https://www.linkedin.com/in/maabrahams/] Chapters: * (00:00) - Introduction * (01:35) - Defining Branding and Marketing * (03:16) - The Role of Status in Podcast Growth * (05:25) - Storytelling as a Powerful Tool * (07:05) - The Smallest Viable Audience * (08:38) - Clarity in Messaging * (10:55) - Strategy Defined * (14:18) - Developing Effective Strategies * (16:54) - The Final Three Questions * (21:01) - Conclusion

The inner workings of social influence and persuasion. Want to change someone’s mind? First, explains Robert Cialdini [https://www.fastersmarter.io/guests/robert-cialdini/], you have to change their framing. For Cialdini, the Regent's Professor Emeritus of Psychology and Marketing at Arizona State University, persuasion begins before we even deliver our pitch or presentation. Through what he calls “Pre-suasion [https://www.fastersmarter.io/pre-suasion],” communicators can prime audiences to receive messages in a specific way, simply by drawing their attention in specific directions.  “It involves focusing people on—putting them in mind of—those motivators before they encounter [them] in the communicator’s message,” Cialdini says, “bringing people’s focus of attention onto something that is nested in the message…before that message is delivered, so they have been readied for the concept.” In this episode, Matt Abrahams and Cialdini talk about the motivating power of FOMO, getting better advice from others, and how your next wine purchase could be influenced by what music is playing in the shop. Episode Reference Links: * Robert Cialdini [https://www.fastersmarter.io/guests/robert-cialdini/] * Robert's books: Influence [https://www.fastersmarter.io/influence] / Pre-Suasion [https://www.fastersmarter.io/pre-suasion] * Ep.11 The Science of Influence: How to Persuade Others And Hold Their Attention [https://www.fastersmarter.io/11-the-science-of-influence-how-to-persuade-others-and-hold-their-attention/] * Ep.142 Power and Persuasion: Live Insights from Stanford Experts [https://www.fastersmarter.io/142-power-and-persuasion-live-insights-from-stanford-experts/]  * Original Episode: Ep.76 Change My Mind: Using “Pre-suasion” to Influence Others [https://www.fastersmarter.io/76-change-my-mind-using-pre-suasion-to-influence-others/]  Connect: * Email Questions & Feedback >>> hello@fastersmarter.io * Episode Transcripts >>> Think Fast Talk Smart Website [https://www.fastersmarter.io/164-best-of-using-pre-suasion-to-influence-others/] * Newsletter Signup + English Language Learning >>> FasterSmarter.io [http://fastersmarter.io/] * Think Fast Talk Smart >>> LinkedIn [https://www.linkedin.com/company/think-fast-talk-smart/], Instagram [https://www.instagram.com/thinkfasttalksmart/], YouTube [https://www.youtube.com/playlist?list=PL6caGRBUYZCmgDGM2RK6mxKB9jG_ccmm3] * Matt Abrahams >>> LinkedIn [https://www.linkedin.com/in/maabrahams/] Chapters: * (00:00) - Introduction * (02:40) - Persuasion and Pre-suasion * (06:01) - Priming and Framing in Pre-suasion * (08:42) - Understanding Scarcity * (11:32) - The Unity Principle * (14:48) - Social Proof and Influence * (20:08) - The Role of Language in Persuasion * (23:07) - The Final Three Questions * (27:33) - Conclusion

How acceptance and authenticity can transform all of our interactions. What’s the key to experiencing deeper connection in our communication? According to Alan Alda [https://www.fastersmarter.io/guests/alan-alda/], it starts with acceptance — of others and ourselves. "Connecting, communicating, and clarity," Alda explains, "they're all based on hearing what the other person is really saying; letting the person be real; accepting them.” As an acclaimed actor, writer, director, and author of If I Understood You, Would I Have This Look on My Face? [https://geni.us/Gd0FP?redirect_from=podpage], Alda has spent much of his career exploring how acceptance enables us to be our authentic selves, leading to better communication and truer connection. “There’s nothing more engaging than the real you,” he says. Also the founder of the Alan Alda Center for Communicating Science [https://www.aldacenter.org/] at Stony Brook University, Alda strives to help scientists and health professionals communicate more effectively with the public. “Science can't do its work unless it gets funded. And it can't get funded if people don't understand what the scientists are trying to do,” he says. In this episode of Think Fast, Talk Smart [https://www.fastersmarter.io/], Alda and host Matt Abrahams discuss how acceptance and authenticity can transform all of our interactions, from complicated science conversations to everyday communication. Episode Reference Links: * Alan Alda [https://www.fastersmarter.io/guests/alan-alda/] * Alan’s Book: If I Understood You, Would I have This Look on My Face? [https://www.fastersmarter.io/ifiunderstoodyou]  * Alan Alda Center for Communicating Science [https://www.aldacenter.org/]  * Ep.82 It’s Not About You: Why Effective Communicators Put Others First [https://www.fastersmarter.io/82-its-not-about-you-why-effective-communicators-put-others-first/]  * Ep.114 Communication Means Paying Attention: The Four Pillars of Active Listening [https://www.fastersmarter.io/114-communication-means-paying-attention-the-four-pillars-of-active-listening/]  Connect: * Email Questions & Feedback >>> hello@fastersmarter.io * Episode Transcripts >>> Think Fast Talk Smart Website [https://www.fastersmarter.io/163-is-your-audience-ignoring-you-how-authenticity-creates-connection/] * Newsletter Signup + English Language Learning >>> FasterSmarter.io [http://fastersmarter.io/] * Think Fast Talk Smart >>> LinkedIn [https://www.linkedin.com/company/think-fast-talk-smart/], Instagram [https://www.instagram.com/thinkfasttalksmart/], YouTube [https://www.youtube.com/playlist?list=PL6caGRBUYZCmgDGM2RK6mxKB9jG_ccmm3] * Matt Abrahams >>> LinkedIn [https://www.linkedin.com/in/maabrahams/] Chapters: * (00:00) - Introduction * (01:43) - Motivation for Communication * (03:43) - Avoiding Communication Pitfalls * (05:59) - The Role of Clarity and Vividness * (07:06) - Reflection in Communication * (07:56) - Connection in Conversations * (09:11) - Reframing Communication Anxiety * (10:51) - Asking Meaningful Questions * (11:46) - Matt’s Communication Journey * (13:33) - The Art of Storytelling * (16:00) - The Final Three Questions * (18:07) - Conclusion

Being present in the moment and staying open to whatever unfolds. We all want to lead lives and careers full of joy and fulfillment. Maggie Baird [https://www.fastersmarter.io/guests/maggie-baird/] certainly has, and the key, she says, is to stay open to new possibilities and “let your passion lead.” Baird is an accomplished actress, improv teacher at the Groundlings Theater, mother to music sensations Billie Eilish and Phineas, and founder of Support and Feed [https://supportandfeed.org/], a nonprofit addressing food equity and the climate crisis. Through it all, she has embodied the improv principle of "Yes, and..." — being present in the moment and staying open to whatever unfolds. “I have done many things,” she says, “but I never approached any of them as a career change. They all came out of new interests and new experiences.” In this episode of Think Fast, Talk Smart [https://www.fastersmarter.io/], Baird joins host Matt Abrahams to explore the critical role of communication in developing a career, and how improv principles can help us engage, as Baird says, “From a place of open-heartedness, appreciation, [and] collaboration.” Episode Reference Links: * Support And Feed [https://supportandfeed.org/] * Ep.118 Maximizing your Personal Brand: Communicating Who You Are to Help Get What You Want [https://www.fastersmarter.io/118-maximizing-your-personal-brand-communicating-who-you-are-to-help-get-what-you-want/] * Ep.1 Speaking Without a Net: How to Master Impromptu Communication [https://www.fastersmarter.io/1-speaking-without-a-net-how-to-master-impromptu-communication/] * Ep.9 Quick Think: How Being Present-Oriented Improves Communication [https://www.fastersmarter.io/9-quick-think-how-being-present-oriented-improves-communication/]  Connect: * Email Questions & Feedback >>> hello@fastersmarter.io * Episode Transcripts >>> Think Fast Talk Smart Website [https://www.fastersmarter.io/162-unlock-career-opportunities-how-to-make-the-right-moves/] * Newsletter Signup + English Language Learning >>> FasterSmarter.io [http://fastersmarter.io/] * Think Fast Talk Smart >>> LinkedIn [https://www.linkedin.com/company/think-fast-talk-smart/], Instagram [https://www.instagram.com/thinkfasttalksmart/], YouTube [https://www.youtube.com/playlist?list=PL6caGRBUYZCmgDGM2RK6mxKB9jG_ccmm3] * Matt Abrahams >>> LinkedIn [https://www.linkedin.com/in/maabrahams/] Chapters: * (00:00) - Introduction * (01:37) - Career Transitions * (02:29) - Teaching and Confidence Through Improv * (04:47) - Improv as a Communication Tool * (06:29) - Structure and Freedom in Improv * (08:21) - Teaching with Empathy * (11:18) - Advocacy in the Music Industry * (14:02) - Collaboration and Positive Change * (16:51) - The Final Three Questions * (18:30) - Conclusion