Episode 10 - Quality & Student Inclusion

Episode 10 - Quality & Student Inclusion

💡How is the quality of  student services impacted by coaching?  💡In this episode of 1AM Talks, Kieren Macintosh (Vice Principal, Lewisham College) and Rebecca Henry Litteck (Head of Learning & OD, City St George’s) share their powerful stories of how coaching and mentoring break down silos, build trust, and drive inclusion—ultimately enhancing quality and student experiences. And we discuss the end of the ‘superhero’ leader.  🎧 You’ll hear: ✔️ Kieren’s transformation: From feeling "stuck" in his role to using coaching to prioritise impact, build a track record of success, and elevate his team’s performance—directly benefiting student support and outcomes. ✔️ Rebecca’s vision: How peer mentoring and coaching are replacing the "hero leader" model with collaborative, inclusive leadership—creating cultures where every voice is heard and valued. ✔️Coaching communities of practice in action—not the formal groups, but the informal spaces where managers and teams use coaching skills to drive change. ✔️ Real impact on students: How coaching skills spill into classrooms and student services, fostering engagement, confidence, and belonging—critical for quality education and retention. ✔️ Inclusion in action: Practical ways to weave EDI (Equity, Diversity, and Inclusion) into coaching and mentoring, ensuring all staff and students thrive. ✔️ Budget-friendly strategies: How to design impactful programmes—even with limited resources—using cross-organisational partnerships, action learning sets, and team coaching. 💡 Key takeaways for L&D, OD, and education leaders: 🔹 Coaching is a tool to changer conversations, empower all staff and improve student experiences.  🔹 How coaching  supported one manager’s journey to enhance students experiences , including enhancing safeguarding services. 🔹 Inclusion starts with conversation—use coaching to build more equitable cultures. 🔹 Collaboration > silos—how peer coaching and cross-institutional partnerships strengthen the entire education sector. 🔗 Listen now to explore how coaching can transform leadership, enhance quality, and create inclusive environments where staff and students alike can thrive. #CoachingInEducation #FurtherEducation #HigherEducation #StudentSuccess #InclusiveLeadership #QualityInEducation #PeerMentoring #L&D #OD #1AMTalks ➡️ In the next episode, we continue the conversation with more practical reflections on coaching, leadership and learning cultures. Find out more To find out more about your hosts, Andry and Rachael: Our learning and development work in the UK https://thelearningmoment.org [https://thelearningmoment.org/]   About us and global work too: https://linktr.ee/andryam [https://linktr.ee/andryam] Connect with Andry Anastasis McFarlane and global work  on LinkedIn https://www.linkedin.com/in/andry-anastasis-mcfarlane-00617313 [https://www.linkedin.com/in/andry-anastasis-mcfarlane-00617313] Follow the podcast on Instagram https://www.instagram.com/pod1amtalks [https://www.instagram.com/pod1amtalks]   🎧Only 20 mins to listen? 💫  Follow , share and listen to 1AM talks episodes for free on Spotify [https://spotify.link/x29xJ8DNDXb]   Podbean [https://pod1amtalks.podbean.com/]   and  Apple podcasts [https://podcasts.apple.com/gb/podcast/1am-talks/id1846348556]   Guest details Rebecca Henry Litteck — Guest Bio * Rebecca Henry Litteck was previously Head of Learning and Organisational Development at St George’s, University of London, with over 14 years’ experience leading learning, leadership and organisational development initiatives across Further Education, Higher Education and the public sector. Following the 2024 merger with City, University of London, she is now Head of Learning and OD for SHMS within the expanded City St George’s OD team, supporting the organisation through a significant period of change and integration. * As an OD practitioner, she specialises in leadership and team development, organisational change, employee engagement, and the development of coaching and mentoring programmes. She is also a qualified coach, an EQ-i 2.0 practitioner, and a strong advocate for coaching and mentoring as powerful approaches to personal, professional and organisational growth. Kieren McIntosh — Guest Bio * Kieren McIntosh is Vice Principal for Curriculum and Quality at Lewisham College, part of NCG. He has worked in the Further Education sector for 18 years, with experience spanning curriculum leadership, quality improvement, and supporting teams to deliver consistent and effective practice. * At Lewisham College, Kieren leads on Curriculum and Quality, overseeing curriculum strategy, quality assurance and performance improvement across programme areas. His work focuses on supporting strong teaching, learning and assessment, helping teams work consistently, and improving learner experience and outcomes. * Before joining NCG, Kieren was Group Curriculum Director for Supported Learning at New City College, where he oversaw provision for around 900 High Needs students across multiple campuses. He also led Hospitality and Catering, including training restaurants, and contributed to the wider leadership journey towards Ofsted Outstanding. #Quality #ManagerAsCoach #PeerCoaching #ActionLearning #TeamCoaching #GroupSupervision #LeadershipDevelopment  #FurtherEducation #HigherEducation #studentinclusion #inclusion #Student services #OFSTED #LeadershipDevelopment #CoachingAndMentoring #PeerCoaching #ActionLearning #TeamCoaching #GroupSupervision #LearningAndDevelopment #OrganisationalDevelopment #FurtherEducation #HigherEducation #EDIB #1AMtalks We’d appreciate your ideas: How is your organisation widening its use of coaching, peer learning or action learning to support staff and students? What shifts are you seeing in leadership and development across FE or HE?

Trailer 10 - Quality & Student Inclusion

💡How does coaching impact on the quality of student services? Can L&D truly change the experience  for leaders, teams, and students in Further and Higher Education?  💡What is the End of the ‘hero leader’?  How are FE and HE beginning to shift, in small but important ways, towards peer mentoring, peer coaching and action learning and could they move from ‘superhero leaders’ to more co-owned leadership?  🎉 New Episode coming this week 🎙️In the full episode you’ll hear: ✔️ Kieren’s transformation: From feeling "stuck" in his role to using coaching to prioritise impact, build a track record of success, and elevate his team’s performance—directly benefiting student support and outcomes. ✔️ Rebecca’s vision: How peer mentoring and coaching are replacing the "hero leader" model with collaborative, inclusive leadership—creating cultures where every voice is heard and valued. ✔️Coaching communities of practice in action—not the formal groups, but the informal  everyday spaces where managers and teams use coaching skills to drive change. ✔️ Real impact on students: How coaching skills spill into classrooms and student services, fostering engagement, confidence, and belonging—critical for quality education and retention. ✔️ Inclusion in action: Practical ways to weave EDI (Equity, Diversity, and Inclusion) into coaching and mentoring, ensuring all staff and students thrive. ✔️ Budget-friendly strategies: How to design impactful programmes—even with limited resources—using cross-organisational partnerships, action learning sets, and team coaching. 💡 Key takeaways for L&D, OD, and education leaders: 🔹 Coaching isn’t just for leaders—it’s a tool to empower staff and improve student experiences.  🔹 How coaching supported one manager’s journey to enhance students experiences , including enhancing safeguarding services. 🔹 Inclusion starts with conversation—use coaching to build more equitable cultures. 🔹 Collaboration > silos—how peer coaching and cross-institutional partnerships strengthen the entire education sector. * levant now in education sectors  Guests Kieren McIntosh — Vice Principal for Curriculum and Quality, Lewisham College Kieren begins his reflection on his nine-month Managers as Coach journey and what it meant for his leadership and practice. Rebecca Henry Litteck — Head of Learning and OD for SHMS, City St George’s Rebecca shares her perspective on the growing role of peer mentoring, peer coaching and action learning in organisational development. Hosts To find out more about your hosts, Andry and Rachael: https://linktr.ee/andryam [https://linktr.ee/andryam] To find out more about the team’s workshops, coaching, and consultancy work with UK organisations for your staff: https://thelearningmoment.org [https://thelearningmoment.org/] Connect with Andry Anastasis McFarlane and global work  on LinkedIn https://www.linkedin.com/in/andry-anastasis-mcfarlane-00617313 [https://www.linkedin.com/in/andry-anastasis-mcfarlane-00617313] 🎧Only 2 mins  to listen? 💫  Follow , share and listen to 1AM to other 1AM talks trailers for free on Spotify [https://spotify.link/x29xJ8DNDXb]   Podbean [https://pod1amtalks.podbean.com/]   and  Apple podcasts [https://podcasts.apple.com/gb/podcast/1am-talks/id1846348556]   #Quality  #qualityeducation #HigherEducation #studentinclusion #inclusion #FurtherEducation   #Student services #OFSTED PeerMentoring #PeerCoaching #ActionLearning #TeamCoaching #GroupSupervision #LeadershipDevelopment #LearningAndDevelopment #FurtherEducation #HigherEducation #EDIB #1AMtalks

Episode 9 - Coaching Communities

Educational Coaching How does  Manager as Coach L&D  and support staff leading Student Services? And how do you go from MAC to a community of coaches?  🎉New Episode  * In this episode of 1AM Talks, Andry McFarlane is joined by Rebecca Henry-Litteck and Kieren McIntosh for a conversation about how Managers as Coach, peer coaching, and coaching communities of practice help managers in Higher Education and Further Education support staff, reduce silos and support managers who work in student services too.  * Together they explore how these practise based coaching  approaches can be embedded into day-to-day management practice, enhancing quality, strengthening relationships, building  trust, confidence and support across organisations. * Rebecca reflects on how MAC  programmes embedded practise, gave experiences of  being coached, being observed coaching all impacted positively and were meaningful for staff.   * We explore how the  MAC programmes alongside consultation created ongoing coaching peer support, stronger internal networks and a growing coaching culture in FE and HE.  * Kieren  briefly shares the participant perspective, including the value of peer coaching and learning alongside colleagues on a journey to support students in FE.  * Across the episode, the discussion points to the wider ripple effect of Managers as Coach,  the growth of  peer coaching and coaching communities. It highlights how helping managers,  strengthens  organisations, and ultimately benefits  students through better leadership.   For HR, OD and L&D practitioners, this 20 minute episode shows: * how Manager as Coach can help managers and leaders more effectively in day-to-day roles  * how peer coaching can build trust, confidence and stronger working relationships across teams * how coaching communities of practice can strengthen organisational cultures and internal networks * how these coaching learning  approaches can support managers in Higher Education and Further Education * how leadership development can create ripple effects that reach staff, organisations and student services * We begin to look at one manager’s learning journey with coaching and their peers - more in Episode 10!  ➡️ In the next episode, we continue exploring the impact and practical insights from  the  MAC learning and development programme with Kieren and Rebecca. Only 20 mins to listen? 💫  Follow , share and listen to 1AM talks episodes for free on Spotify [https://spotify.link/x29xJ8DNDXb]   Podbean [https://pod1amtalks.podbean.com/]   and  Apple podcasts [https://podcasts.apple.com/gb/podcast/1am-talks/id1846348556] Find out more To find out more about your hosts, Andry, Miranda, and Rachael: https://linktr.ee/andryam [https://linktr.ee/andryam] Learning and development work in the UK https://thelearningmoment.org [https://thelearningmoment.org/] Connect with Andry Anastasis McFarlane on LinkedIn https://www.linkedin.com/in/andry-anastasis-mcfarlane-00617313 [https://www.linkedin.com/in/andry-anastasis-mcfarlane-00617313] Follow the podcast on Instagram https://www.instagram.com/pod1amtalks [https://www.instagram.com/pod1amtalks] ⭐ If you found this episode useful, consider sharing it with colleagues, rating the podcast and subscribing to help others discover these conversations on learning, leadership and organisational development. Guest details Rebecca Henry-Litteck and Kieren McIntosh Rebecca Henry-Litteck — Guest Bio Rebecca Henry-Litteck has nearly  15 years’ experience leading learning, leadership and organisational development initiatives across Higher Education and Further Education. Previously Head of Learning and Organisational Development at St George’s, University of London, she is now Head of Learning and ODI for the School of Health and Medical Sciences at City St George’s. Kieren McIntosh — Guest Bio Kieren McIntosh is Vice Principal at Lewisham College, part of NCG.  Kieren McIntosh is Vice Principal at Lewisham College, part of NCG. He has worked in the Further Education sector for 18 years also previously at New City College before returning to Lewisham College. His role focuses on ensuring that teaching, learning, and assessment are well supported, that teams have the clarity and tools needed to deliver consistently, and that learners experience a well‑structured and supportive environment.   We’d appreciate your ideas: How is your organisation using Managers as Coach, peer coaching or coaching communities to support leaders, staff and students? #qualityeducation #HigherEducation #studentinclusion #inclusion #FurtherEducation #LeadershipDevelopment #ManagersAsCoach #PeerCoaching #CoachingCommunities #CommunitiesOfPractice #LearningAndDevelopment #OrganisationalDevelopment #HigherEducation #FurtherEducation #1AMTalks

Trailer 9 - Educational Coaching

Educational Coaching  How did a Manager as Coach programme grow from one cohort into a wider leadership coaching community? 🎙️In this mini trailer for 1AM Talks, your hosts introduce a conversation with Rebecca Henry-Litteck and Kieren McIntosh about how Manager as Coach, peer coaching and coaching communities help managers support staff, strengthen organisations, and ultimately make a difference for reducing silos and for students. Starting with one cohort of Manager of Coach at St George’s, the programme became four cohorts over four years. It  built momentum through word of mouth, senior leader role modelling and a growing appetite for coaching in  daily practice.  Rebecca reflects on how that led to the development of a coaching community of practice — shaped with staff, supported by senior sponsorship, and designed to help  the coaching culture continue to grow in conversations with staff and learners.  ⏰This short trailer gives you a flavour of full episode’s focus on how coaching is grew in Higher Education and Further Education, from one cohort as Rebecca Henry-Litteck and Kieren McIntosh reflect on how Managers as Coach, peer coaching and coaching communities impact on them, on trust and on staff careers. 🎧 You’ll hear about: * * How Manager as Coach  grew through multiple  practise based cohorts * Why a consultative approach and senior support mattered for  developing coaching communities in a university   * How a coaching community of practice emerged from a MAC programme and staff wanted the coaching community to look and feel like * How coaching cultures can grow across organisations in Higher education and Further education * Beginning the chat about…What one  Student Services manager experienced as he began his  coaching learning journey (more in Episode 10)   Only 20 mins to listen? 💫  Follow , share and listen to 1AM talks episodes for free on Spotify [https://spotify.link/x29xJ8DNDXb]   Podbean [https://pod1amtalks.podbean.com/]   and  Apple podcasts [https://podcasts.apple.com/gb/podcast/1am-talks/id1846348556] Guests Rebecca Henry-Litteck Rebecca Henry-Litteck has more than  14 years’ experience leading learning, leadership and organisational development initiatives across Higher Education and Further Education.  Previously Head of Learning and Organisational Development at St George’s, University of London, she is now Head of Learning and ODI for the School of Health and Medical Sciences at City St George’s. Kieren McIntosh Kieren McIntosh is Vice Principal at Lewisham College, part of NCG. He has worked in the Further Education sector for 18 years also previously at New City College before returning to Lewisham College. At  Lewisham College, Kieren is the operational lead for Curriculum and Quality, overseeing the implementation of curriculum strategy, quality assurance processes, and performance improvement across all programme areas.  His role focuses on ensuring that teaching, learning, and assessment are well supported, that teams have the clarity and tools needed to deliver consistently, and that learners experience a well‑structured and supportive environment.   Hosts To find out more about your hosts, Andry, Miranda, and Rachael: https://linktr.ee/andryam [https://linktr.ee/andryam] To find out more about the team’s workshops, coaching, and consultancy work with UK organisations for your staff: https://thelearningmoment.org [https://thelearningmoment.org/] Part 1, the full 20 minute episode drops later this week. #LeadershipDevelopment #qualityeducation #HigherEducation #studentinclusion #inclusion #FurtherEducation #ManagersAsCoach #PeerCoaching #CoachingCommunities #CommunitiesOfPractice #LearningAndDevelopment #OrganisationalDevelopment #HigherEducation #FurtherEducation #1AMTalks

Episode 8 : Leading through growth.

Leading through growth 🎙️Educational leadership, learning design and organisational growth. What do learning leaders in growing educational organisations really need to help teams and learners thrive?  In this episode of 1AM Talks, Andry McFarlane and Rachael Palmer are joined by David West and Kirsty Fyfe from Brunel Academies Trust  (a MAT) to explore what learning leaders in growing educational organisations really need.  We discuss how a coaching and one-to-one masterclass programme was designed to support managers and leaders in education,  through challenge, growth and change, and how that was shaped around the real context of the organisation,  rather than a one-size-fits-all model. This is also a conversation about courageous leadership in education: being willing to learn, adapt, reflect and take others with you on the journey. David brings the organisational and programme lead perspective, while Kirsty reflects as a participant on growth, leadership and what it means to develop in role. Together they offer a deep discussion about supporting staff -  and the impact on  learners -  through a whole-organisational approach to development. For HR, OD and L&D practitioners, this episode shows: * how to design  leadership learning around the real needs of an educational organisation * how coaching and masterclasses can support leaders, staff and impact on learners during growth and change * The impact of gender on leadership in MAT  * how courage, reflection and adaptation  enable strong leadership development programmes We’d appreciate your ideas What do learning leaders need most when a MAT  organisation is growing and changing? How is your organisation supporting managers and leaders to learn while they lead? Find out more To find out more about your hosts Andry, Miranda, and Rachael: https://linktr.ee/andryam [https://linktr.ee/andryam] Our learning and development services  in the UK https://thelearningmoment.org [https://thelearningmoment.org/?utm_source=chatgpt.com] For Global L&D /OD support,   connect with Andry Anastasis McFarlane on LinkedIn https://www.linkedin.com/in/andry-anastasis-mcfarlane-00617313 [https://www.linkedin.com/in/andry-anastasis-mcfarlane-00617313] Follow the podcast on Instagram https://www.instagram.com/pod1amtalks ⭐ If you found this episode useful, consider sharing it with colleagues, rating the podcast and subscribing to help others discover these conversations on learning, leadership and organisational development. Podcast recording and production team: https://www.artifactfilms.co.uk/ [https://www.artifactfilms.co.uk/] Guest details Kirsty Fyfe and David West – Brunel Academies Trust David West — Guest Bio David West is Director of People & Culture at Brunel Academies Trust. He has worked for the NHS in employment law,  in an FE & HE College as a HR Business Partner, in the Motor Industry as HR Manager and currently, now back  in Education at Brunel Academies Trust. He speaks in this episode from the perspective of leading the programme and supporting organisational growth through learning and development. Kirsty Fyfe — Guest Bio Kirsty is Head of Resourcing Services at Brunel Academies Trust. In this episode Kirsty shares her personal participant perspective on her leadership development, growth and learning in practice at Brunel Academies Trust. A bit about Kirsty’s career journey:“I studied for my MREC and moved into internal Education recruitment because although the idea of being a teacher was great, I knew I was better placed to work behind the scenes to find and place the right people in the right roles. So, I headed up Recruitment for a large Multi Academy Trust with 33 schools at the time and Central Office for seven years before joining Brunel Academies Trust.”  Find out more: https://www.brunel.org.uk [https://www.brunel.org.uk/]   #1AMTalks #EducationalLeadership #MAT #FEleadership #LeadershipDevelopment #LearningAndDevelopment #OrganisationalDevelopment #Coaching #Masterclasses #BrunelAcademiesTrust #LeadingThroughGrowth #PeopleAndCulture