Battle Scars of a SaaS Leader
What does it take to build a successful sales career across multiple industries, step into leadership, return to work after motherhood, and still lead with authenticity? In this episode of Battle Scars of a SaaS Leader, James Bergl sits down with Lauren, Sales Director at ClickView, to unpack her journey from entering SaaS sales at 22 to leading sales teams in edtech. Lauren shares honest lessons on switching industries, building go-to-market systems, hiring for hunger and resilience, navigating maternity leave, and why great leadership comes down to clarity, empathy, and choosing your words carefully. In this episode you’ll learn: 🔥 Why psychometric tests don’t always reveal true sales potential 💡 How to enter a new industry and quickly understand your customer 🎯 What traits matter most when hiring salespeople and sales leaders 👩💼 The reality of returning to work after maternity leave 🧠 Why authenticity, radical candor, and kindness matter in leadership 🚀 How to lead through change without losing your team Chapters: 0:00 Introduction and Lauren’s early SaaS career 4:18 Building confidence and moving into leadership 5:42 Why ClickView became the right fit 10:20 Entering a new industry and learning the customer 13:47 Sales lessons from edtech 16:39 Hiring traits that matter in sales 20:48 Motherhood, maternity leave, and career identity 26:22 How companies can better support working parents 34:30 Lauren’s definition of great leadership 38:31 Leadership mistakes and extreme ownership 40:26 How leadership has changed post-Covid 42:50 The top traits Lauren looks for in leaders 46:25 Life philosophy, impact, and legacy Have a thought about this episode? Let's chat [https://www.buzzsprout.com/2394337/fan_mail/new]
15 episodes
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