Beyond the Five-Minute Fix: Trends in Field Service and Equipment Support

30 Minutes vs. 7 Hours: A Better Way to Remove Nitrate and Selenium

When a Utah facility's conventional bioreactor was running at seven-hour retention times and still missing treatment targets, the EBR stepped in — and hit 30 minutes. In this episode, Dr. Ola Opara, the inventor, explains how the Electro-Biochemical Reactor works, where it outperforms conventional technology, and what it means to treat biological water treatment as a living system, not a mechanical one.

Beyond the Five-Minute Fix: Trends in Field Service and Equipment Support

In this episode, WesTech Field Service Manager Marvin Shell shares what it takes to keep water and wastewater treatment equipment running reliably. He discusses the importance of communication, preventive maintenance, and rapid troubleshooting in avoiding costly downtime. Marvin also explains why a few minutes of proper maintenance can prevent major operational disruptions.

Inside the Lab: How Testing Guides Better Water Treatment

In this episode, WesTech VP of Process Engineering, Jaron Stanley, explains the role of our in-house physchem and biological labs. He breaks down when lab testing is essential, what each lab does, and how testing helps ensure accurate sizing, reliable performance, and lower project risk.

Beyond the Warranty: The Power of a Process Performance Guarantee (PPG)

In this episode, WesTech EVP Libbie Linton breaks down the essential tool that helps ensure your project’s success: the Process Performance Guarantee. A PPG defines performance criteria, guaranteed conditions, and remedies if expectations aren't met. Libbie details how WesTech approaches these guarantees, emphasizing the need for trust, open communication, and rigorous lab and pilot testing to handle the variability of water sources.