Beyond Beauty School

Episode 3: Client Experience – How to Keep Clients Coming Back

12 min · 19 mei 2025
aflevering Episode 3: Client Experience – How to Keep Clients Coming Back artwork

Beschrijving

In this episode, we’re getting real about what actually keeps clients coming back. Great results are important, but the experience is what builds loyalty! We’re talking active listening, remembering tiny details, how you follow up, and the moments in between services that most estheticians overlook. If your retention is low or you’re constantly chasing new clients, this episode is for you!

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Alle afleveringen

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aflevering Episode 2: Tariffs & Financial Stability: How to Build a Business That Can Withstand Economic Shifts artwork

Episode 2: Tariffs & Financial Stability: How to Build a Business That Can Withstand Economic Shifts

Let’s talk about something we don’t always hear enough about in the beauty industry—how larger economic shifts, like new tariffs, can trickle down and affect your business behind the treatment room door. In this episode of Beyond Beauty School, I’m breaking down what tariffs actually are (in plain language), how they could impact product costs, client behavior, and your bottom line. And most importantly, what you can do right now to protect your business from financial instability. Because the truth is, facials and skincare are often the first things people cut when money gets tight. But when you’ve built a strong foundation,one that includes retention strategies, revenue diversity, and smart client communication- you can ride the waves without burning out or starting over. If you’ve ever worried about what might happen to your business during a downturn, this episode will help you feel more prepared, more empowered, and more in control.

4 mei 202516 min