Hospitality That Converts: Turning First-Time Visitors into Returning Guests

The Keys to Keeping Your Visitors

Jump into the art of visitor retention with Bill T-B in this week’s Catalytic Conversation. Discover practical strategies to transform first-time guests into engaged community members. Learn the secrets behind making meaningful connections, ensuring every newcomer feels valued. Join us on Thursday at 10 CDT as we unlock the potential for growth in your congregation.

Hospitality That Converts: Turning First-Time Visitors into Returning Guests

Welcome to the Growing Church Network Catalytic Conversations podcast with host Bill Tenney-Britton. In this episode Bill explains why hospitality is the crucial factor in turning first-time visitors into returning guests, especially during the holiday season. He covers the importance of web presence, guest parking, greeters outside, clear signage, ushers, conversation-based connection techniques, details like coffee and restrooms, secure kids check-in, avoiding insider language, and effective follow-up strategies. Learn practical, actionable steps to improve first impressions and increase your guest return rate.

Build Your Church's Reputation in the Community

Sure, "Everyone" knows who you are ... or at least knows what your church is all about. Right? Probably not. In fact, you'd be surprised how little your community knows about your church, even if you're highly visible in your community. And there's a great way to test that ... and once you know the truth, there are plans you put into place to "fix" the problem that you probably don't even know you have. In this episode, Drs. Kris and Bill share the best practices to help give your church a positive reputation in your town.

Is Your Church Living a Lie? Discovering True Values

Join us for another lively conversation with Drs. Kris and Bill as they uncover the real priorities driving your church. They’ll explore how to spot the difference between what you say you value and what you actually prioritize. Using practical exercises and biblical examples, they’ll reveal your church's true core values and give you tools to help align them with your mission.

Cooking Up a Transition: From Chaplaincy to Transformation

The vast majority of churches in the United States seem to have embraced the model of congregational chaplaincy. The church hired the pastor to take care of the flock. The problem with that model is that it's not biblical and it guarantees that the church will decline to the point that it must close. In this episode, Drs. Kris and Bill have a lively conversation about leading a congregation to the transition from chaplaincy to transformational.