Democracy Innovators Podcast
Jorge Lagarto is director at LabX, a center for public sector innovation. With many years of experience in the field, Jorge provides clear guidance on making services more citizen-friendly by integrating their needs and expectations. We talked about: * Public sector innovation and examples with the LabX * The 3 steps of public service innovation * Workflow re-design vs. technology * AI in public service and the agentic state * Risks of digitalization If you enjoy our podcast, please consider making a donation. It really helps us to sustain the podcast. * PayPal: https://www.paypal.com/ncp/payment/7KCR9XBSCQVMG [https://www.paypal.com/ncp/payment/7KCR9XBSCQVMG]
54 episodes
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