Domestic Service Discussions with Agency Maison

How EA's and Chief's of Staff Better Understand High Functioning Individuals

18 min · 1. juli 2025
episode How EA's and Chief's of Staff Better Understand High Functioning Individuals cover

Description

Send us Fan Mail [https://www.buzzsprout.com/2489355/fan_mail/new] In this episode of the Agency Maison podcast, we speak with Dr. Vikas Shah about the essential skills and insights needed for executive assistants and chiefs of staff to effectively support high-performing executives. They discuss the importance of understanding the psychology of those they support, building trust through humility and transparency, navigating crises, and connecting with high-profile individuals on a human level. Dr. Shah shares valuable lessons from his book, Thought Economics, emphasizing the need for emotional intelligence and the ability to separate a person's professional persona from their true self.

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episode Estate Management Discussions with Sarah Jane artwork

Estate Management Discussions with Sarah Jane

Send us Fan Mail [https://www.buzzsprout.com/2489355/fan_mail/new] In this episode, we sit down with estate manager  Sarah Jane for an honest discussion about what it really takes to operate a private household at the highest level. Estate management is often misunderstood from the outside perceived as household oversight but in reality the role is more like running a private company, where operations, people management, discretion, and logistics must work together every day. Sarah shares her experience managing complex homes, coordinating staff, and supporting principals whose schedules, travel, and expectations leave little room for error. We discuss the practical challenges estate managers face: hiring and retaining staff, setting boundaries within a private residence, maintaining standards without disrupting the family’s lifestyle, and navigating the unique dynamic of working inside someone’s personal environment rather than a traditional workplace.

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