Creating a Memorable Client Experience – Beyond the Treatment Room

Graduate Spotlight: How Jamilla Built Soleful Harmony into a Thriving Foot Care Practice in One Year with AFCN Learning Institute Mentorship

In this Graduate Spotlight, Janis Boudreau sits down with Jamilla, one of her mentees and an AFCN Learning Institute graduate who has built her foot care practice, Soleful Harmony in Alberta, into a thriving business in just twelve months. Jamilla shares why she made the leap from her previous career, how she used AFCN Learning Institute training, forms, manuals, and ongoing mentorship to build her practice from the ground up, the lessons she learned along the way, and what she would tell every nurse who is wondering if a practice of her own is really possible. If you are standing where Jamilla stood a year ago, this conversation is the proof and encouragement you have been waiting for. Featured Practice: Soleful Harmony — Alberta Website: https://solefulharmony.ca/ [https://solefulharmony.ca/] Thanks for listening to EmpowerHer Entrepreneur with Janis Boudreau. If this episode supported you in building your foot care nursing practice with more confidence, clarity, and intention, be sure to subscribe, leave a review, and share it with another foot care nurse who would benefit from this conversation. Stay connected with AFCN Learning Institute for education, resources, and support for foot care nurses. 🌐 AFCN Learning Institute: https://afcnlearninginstitute.com [https://afcnlearninginstitute.com/] 🌐 Advanced Foot Care Nurse: https://advancedfootnurse.com [https://advancedfootnurse.com/] 📧 Contact: info@advancedfootnurse.com [info@advancedfootnurse.com] Until next time — keep caring, keep growing, and keep showing up for the clients who need you most.

Clinical Partner Spotlight: Becky's Journey from Family Practice Nursing to Ottawa Foot Care Business Owner

In this Clinical Partner Spotlight, I sit down with Becky, our AFCN clinical partner and a foot care business owner in Ottawa.  Becky shares why she moved on from her family practice team to build her own foot care business, how she grew it from the ground up, the hard seasons she pushed through, and what the AFCN partnership has meant for her work in the nation's capital.  If you are a nurse dreaming about a practice of your own, this conversation is the encouragement and the roadmap you have been waiting for. Thanks for listening to EmpowerHer Entrepreneur with Janis Boudreau. If this episode supported you in building your foot care nursing practice with more confidence, clarity, and intention, be sure to subscribe, leave a review, and share it with another foot care nurse who would benefit from this conversation. Stay connected with AFCN Learning Institute for education, resources, and support for foot care nurses. 🌐 AFCN Learning Institute: https://afcnlearninginstitute.com [https://afcnlearninginstitute.com/] 🌐 Advanced Foot Care Nurse: https://advancedfootnurse.com [https://advancedfootnurse.com/] 📧 Contact: info@advancedfootnurse.com [info@advancedfootnurse.com] Until next time — keep caring, keep growing, and keep showing up for the clients who need you most.

Become the Gold Standard: Certification, Portfolios & Proving Your Practice

Certification isn’t a test you cram for — it’s a portfolio you build. In this episode, Janis breaks down the four domains the CNA foot care nursing certification is built on, why “I’ve done this for years” isn’t the same as proving it, and the simplest first step to becoming the gold standard. You’ll learn how to think about ongoing learning, standards of practice, collaboration and leadership, and self-reflection as evidence you can start collecting now. Free resources and next steps: Free Certification Readiness Self-Assessment: https://www.afcnlearninginstitute.com/products/digital_downloads/certification-readiness-self-assessment [https://www.afcnlearninginstitute.com/products/digital_downloads/certification-readiness-self-assessment] Ingrown Toenail Course + Live Workshop: https://www.afcnlearninginstitute.com/courses/foot-care-skills-workshop-series-ingrown-nails [https://www.afcnlearninginstitute.com/courses/foot-care-skills-workshop-series-ingrown-nails] Explore AFCN Learning Institute courses: https://www.afcnlearninginstitute.com [https://www.afcnlearninginstitute.com/] Certification is administered by the Canadian Nurses Association. Please confirm current eligibility and portfolio requirements directly with the CNA. Thanks for listening to EmpowerHer Entrepreneur with Janis Boudreau. If this episode supported you in building your foot care nursing practice with more confidence, clarity, and intention, be sure to subscribe, leave a review, and share it with another foot care nurse who would benefit from this conversation. Stay connected with AFCN Learning Institute for education, resources, and support for foot care nurses. 🌐 AFCN Learning Institute: https://afcnlearninginstitute.com [https://afcnlearninginstitute.com/] 🌐 Advanced Foot Care Nurse: https://advancedfootnurse.com [https://advancedfootnurse.com/] 📧 Contact: info@advancedfootnurse.com [info@advancedfootnurse.com] Until next time — keep caring, keep growing, and keep showing up for the clients who need you most.

Creating a Memorable Client Experience – Beyond the Treatment Room

Your client experience is your best marketing tool. Learn how to design every step — from first contact to follow-up — to make clients feel cared for and valued In this episode of EmpowerHer Entrepreneur, Janis Boudreau explores why the client experience is one of the most powerful marketing tools for foot care nurses building thriving independent practices. From the first phone call, voicemail, website visit, or Instagram bio to the appointment itself and the follow-up afterward, every touchpoint shapes how clients feel about your care. Janis shares practical ways to make clients feel seen, valued, safe, and supported — both inside and beyond the treatment room. You’ll learn how to strengthen first impressions, create meaningful connection during appointments, use small gestures to build loyalty, handle difficult moments with professionalism, and follow up intentionally so clients feel like part of a relationship — not just a transaction. This episode is a reminder that memorable client experiences are built through small, consistent actions that help clients return, refer, and trust you as part of their wellness routine. In this episode, we cover: * Why client experience is your best marketing tool * How first impressions build trust before treatment begins * Ways to make appointments feel personal, warm, and professional * The importance of comfort checks, education, and using the client’s name * How follow-up messages can increase loyalty and referrals * Why Google reviews matter for your online reputation * A simple challenge to improve one client journey touchpoint this week Listen in and learn how to create a client experience that goes beyond the treatment room — and keeps clients coming back. Thanks for listening to EmpowerHer Entrepreneur with Janis Boudreau. If this episode supported you in building your foot care nursing practice with more confidence, clarity, and intention, be sure to subscribe, leave a review, and share it with another foot care nurse who would benefit from this conversation. Stay connected with AFCN Learning Institute for education, resources, and support for foot care nurses. 🌐 AFCN Learning Institute: https://afcnlearninginstitute.com [https://afcnlearninginstitute.com/] 🌐 Advanced Foot Care Nurse: https://advancedfootnurse.com [https://advancedfootnurse.com/] 📧 Contact: info@advancedfootnurse.com [info@advancedfootnurse.com] Until next time — keep caring, keep growing, and keep showing up for the clients who need you most.

The CEO Shift: Letting Go of Doing and Learning to Lead

The CEO Shift: Letting Go of Doing and Learning to Lead | Janis Boudreau Are you constantly busy in your business but struggling to step into true leadership? In this episode, Janis Boudreau, CEO & Founder of AFCN Learning Institute, shares a powerful and honest look at what it really takes to transition from being the doer to becoming the leader your business needs. This is more than a business conversation it’s a mindset shift. If you’re a nurse entrepreneur (or any founder) feeling stuck doing everything yourself, this episode will help you understand how to let go, build trust, and step into your role as a CEO. Listen now and start your CEO Shift today. Connect with AFCN Learning Institute: Website: www.afcnlearninginstitute.com http://www.afcnlearninginstitute.com Subscribe for more content on: Foot care nursing • Nurse entrepreneurship • Clinical education • Leadership #nurseentrepreneur #leadership #nurseeducation #afcn #advancedfootcarenurse Thanks for listening to EmpowerHer Entrepreneur with Janis Boudreau. If this episode supported you in building your foot care nursing practice with more confidence, clarity, and intention, be sure to subscribe, leave a review, and share it with another foot care nurse who would benefit from this conversation. Stay connected with AFCN Learning Institute for education, resources, and support for foot care nurses. 🌐 AFCN Learning Institute: https://afcnlearninginstitute.com [https://afcnlearninginstitute.com/] 🌐 Advanced Foot Care Nurse: https://advancedfootnurse.com [https://advancedfootnurse.com/] 📧 Contact: info@advancedfootnurse.com [info@advancedfootnurse.com] Until next time — keep caring, keep growing, and keep showing up for the clients who need you most.