Get Smart with Money Podcast
In this episode of the Get Smart with Money Podcast, Dayna sits down with entrepreneur and former Disney executive Vance Morris to explore the powerful lessons behind world-class customer service, resilience, and building businesses people truly love. Vance shares his unique journey—from running restaurants at Disney to facing bankruptcy and eventually rebuilding successful brick-and-mortar businesses. Along the way, he learned that great businesses aren’t built by luck—they’re built through systems, mindset, and a deep understanding of the customer experience. In this conversation, Vance breaks down practical strategies business owners can use immediately to improve cash flow, stand out from competitors, and turn average service into unforgettable experiences. In this episode, we discuss: * The hardest lesson Vance learned after going from Disney leadership to bankruptcy * What small businesses still misunderstand about customer experience * The first thing to fix when cash flow becomes tight * The mindset shift that helped him rebuild after failure * How Disney creates experiences that make people spend money—and leave happy * Why scaling too quickly can hurt your business * Systems that help entrepreneurs work smarter, not harder
88 episodes
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