It Starts with a Dollar | Ep.02 | Fraud w/Wes

Managing Payments When You’re Under Financial Stress

Episode 4: Managing Payments When You’re Under Financial Stress When money gets tight, it’s hard to know what to do first. This episode of In Your Best Interest offers a clear approach to making meaningful progress toward peace of mind. Join Todd Wilson, our Chief Experience Officer, and host Christa Cooper as we walk through simple, practical steps to help you prioritize payments, regain control, and find stability one step at a time.  What You’ll Learn * How to prioritize your payments with confidence when money is tight; focusing on the essentials first to protect your stability * What steps to take before you fall behind, including how and when to reach out to lenders for support * Simple, realistic budgeting strategies that help you regain control without feeling overwhelmed * How to create a short-term financial plan that reduces stress and helps you move forward one step at a time

It Starts with a Dollar | Ep.03 | Tech in Banking w/Nick

Episode: How Technology Is Transforming the Way We Bank In this episode of It Starts with a Dollar, host Krista Cooper sits down with Nick Dolph, the Member Resource Center Manager at Dover Federal Credit Union, to explore how technology is reshaping how we manage our money.    🎙️ What It’s About Technology has completely changed the banking experience over the past decade. We dive into the evolution from in-branch visits to fully integrated digital services that allow members to manage their finances from anywhere. Krista and Nick also discuss the rise of chat-based support, voice banking, and video interactions. 🏘️ What You’ll Learn *  How chat, voice, and video banking tools work—and when to use each * Why convenience is driving the shift toward digital financial services * How banks keep your personal and financial information secure * The benefits of video banking for complex needs like loans, fraud resolution, and financial advice * Simple tips to safely navigate digital banking platforms with confidence 👥 Who It’s For This episode is perfect for anyone curious about digital banking—whether you're a tech-savvy user looking to maximize convenience or someone hesitant to move away from traditional branch visits.

It Starts with a Dollar | Ep.02 | Fraud w/Wes

Fraud can happen to anyone — but knowing what to do makes all the difference. In this episode, Wes Congo joins It Starts with a Dollar to break down today’s most common scams, what steps to take if something goes wrong, and how to protect yourself before fraud strikes.

It Starts with a Dollar | Ep.01 | Home Buying w/Rick

It Starts with a Dollar episode 1 is a practical, no-nonsense conversation with Rick Bromley, AVP of Mortgage Lending at Dover Federal, designed to offer financial freedom. Listeners will walk through every step of the home-buying journey, from dreaming about a first home to making it a reality.    🎙️ What It’s About  The home-buying process is broken down into clear, easy-to-understand steps that are even easier to follow. The friendly, educational discussion offers expert advice on real-life scenarios.    🏘️ What You’ll Learn  How to determine your true budget (beyond just mortgage pre-approval)  Understanding mortgage options and interest rates  Understanding the value of equity in your home    👥 Who It’s For  First-time homebuyers  Renters preparing to buy  Homebuyers tapping into the equity in their home.