Episode 10

Episode 12: Interview with Joel

In this episode we discuss our last two episodes, Excellence Wins Part 1 of 2, with LTD's very own Joel Zeitman.

Episode 11: Excellence Wins Part 2

This episode is a follow up to our episode earlier this month, Excellence Wins. In this episode, you’ll hear more stories from Horst Schulze’s book, Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise, and learn why a commitment to customer service must be the foundation any company, team, or organization is based on. Leadership Guide: https://ltdhospitalitygroup.sharepoint.com/:b:/s/TheLTDWay/EVEPdSYhVqZDtGANnqoU58ABlGz8JS4ueJPtm94yDh3Q3g?e=zotqjM

Episode 10

Episode 10

Episode 9: Interview with Wendy Molina

In this episode we discuss our last episode, Leading from the Middle, with LTD's very own Wendy Molina. Downloadable Leadership Guide: https://ltdhospitalitygroup.sharepoint.com/:b:/s/TheLTDWay/Ebf2WANd765GuKYwdaEKuDABYqKkOjjZRUWZRWFJj6DQMA?e=QTcFEE

Episode 8: Leading from the Middle

In this episode, we explore and explain the three roles that every leader must understand and fulfill to succeed while leading from the middle. Leading from "the middle" is a difficult—but key—role in every organization. A great leader is a translator, a coach, and a scorekeeper. Downloadable Leadership Guide: https://ltdhospitalitygroup.sharepoint.com/:b:/s/TheLTDWay/Ebf2WANd765GuKYwdaEKuDABYqKkOjjZRUWZRWFJj6DQMA?e=QTcFEE