MasterMined: A Behavioral & Mental Health Podcast
What happens when a clinically-minded leader decides to stop watching AI from the sidelines and actually run the experiment? Brian Wind, Ph.D., Chief Clinical Officer at JourneyPure, did exactly that, launching a year-long clinical research study into AI-assisted documentation and operations, and measuring every metric that mattered. This episode of MasterMined covers how JourneyPure implemented the Sunwave AI assistant across a multi-state system of care, the data they collected, and the outcomes that surprised even Brian. Leaders tuned in will come away with a clear-eyed, evidence-grounded playbook for evaluating AI in their own organizations, and a compelling case for why the time to move is now. Key Moments 02:07 – Brian shares his background as a psychologist, person in long-term recovery, and how personal mission drives his work 04:08 – How declining KPIs sparked the decision to explore AI integration at JourneyPure 06:00 – The logic behind consolidating into Sunwave's ecosystem before adding AI 08:50 – Year-long clinical research methodology: user satisfaction surveys at launch, 3 months, and 12 months 10:16 – Unexpected finding: the AI's biggest initial concern (accuracy) became its most celebrated benefit 11:56 – How AI-freed clinician time led to a 9% drop in AMA rates — and an estimated $14.52M annualized revenue impact 15:57 – Unused authorized days reduced from 24% to 2.5%, and the combination of factors that made it happen 25:35 – 44 minutes saved per biopsychosocial assessment; QA ratings up 46% for clinicians and 39% for medical providers 28:20 – From caution to craving more: how staff sentiment shifted completely by the one-year mark Learn More & Connect Show Notes + Resources: https://snapshotinteractive.com/mastermined Connect with Brian Wind: https://www.linkedin.com/in/brian-wind-7a365216b | https://journeypure.com/ Connect with Mark Scrivner: https://www.linkedin.com/in/markscrivner | https://snapshot.agency/health Connect with Jeff Skillen: https://www.linkedin.com/in/jeff-skillen-199507/ | https://www.skillsetenterprises.com Our Sponsor - Snapshot: https://snapshot.agency/health Follow MasterMined: https://snapshotinteractive.com/mastermined #MasterMinedPodcast #BehavioralHealth #AddictionRecovery #BehavioralHealthLeadership #TreatmentCenter #AIinHealthcare #ClinicalOperations #MentalHealthLeadership
60 episodes
Comments
0Be the first to comment
Sign up now and become a member of the MasterMined: A Behavioral & Mental Health Podcast community!