Episode 16: Generations of Care: Rebecca Hillier’s Commitment to Community

Episode 16: Generations of Care: Rebecca Hillier’s Commitment to Community

In this episode, we sit down with Rebecca Hillier, General Manager of Hillier Funeral Service - a fourth-generation family business that has been serving Swindon and the surrounding areas for over 103 years. Rebecca shares the story behind the family-run company and the deep sense of compassion, care, and community that continues to drive everything they do. We talk about the importance of supporting families during some of the hardest moments of their lives, and how empathy and human connection can make such a difference during times of grief. The conversation also explores the incredible work Hillier Funeral Service does beyond funerals - from supporting local charities and community initiatives to finding meaningful ways to give back and help people when they need it most. This is a powerful discussion about legacy, service, and what it truly means to care for a community.

Episode 15: Diagnosed at Three Months Old: Nicholas Kelly’s Journey with Cystic Fibrosis

In this inspiring episode, we sit down with Nicholas Kelly, a passionate advocate, speaker, educator, poet, dancer, and dietitian whose life is built around compassion, resilience, and making a difference. Diagnosed with cystic fibrosis at just three months old, thanks to his mother pushing doctors to recognise her son's diagnosis. Nicholas never allowed his condition to define or limit him. Instead, he worked tirelessly to overcome challenges, pursue his goals, and build a life filled with purpose and achievement, earning both Bachelor’s and Master’s degrees before becoming a registered dietitian. Drawing from his own lived experience, Nicholas shares powerful insights about advocacy, self-belief, positivity, and using your voice to help others. We also discuss his work within the cystic fibrosis community and why representation, education, and compassion matter so deeply. This episode is a reminder that our challenges do not have to limit our potential, and that strength can be found in vulnerability, creativity, and connection.

Episode 14: Leading the Change - Supporting Carers in Hospital

In this episode of Nina's Law: Let's Talk Care, we’re joined by Tanya, Head of Patient Experience and Engagement at Great Western Hospital, as well as the Carers Lead, where she works closely with unpaid and paid carers to ensure they are recognised, supported, and empowered within the hospital setting. Tanya shares how their team is leading the way in improving the experience for both patients and carers, recognising the vital role carers play and making sure they have the support, information, and access they need to make a difference. We explore the practical changes being implemented, the importance of listening to carers’ voices, and how collaboration between staff and families can lead to better outcomes for patients. This conversation offers a hopeful and forward-thinking look at what hospital care can and should be, where carers are not just included, but valued as essential partners in care.

Episode 13: Behind the Frontline - A Carer’s Truth on Why Nina’s Law Matters

In this powerful episode of Nina's Law: Let's Talk Care, we speak with Meg, an experienced carer who has worked across multiple areas of care, from community support to her time as a healthcare assistant in hospital. Meg shares an honest and emotional insight into what it’s really like on the frontline, opening up about the challenges she faced in hospital settings and why she often felt that patients weren’t receiving the level of care they deserve. We explore the gap between intention and reality in healthcare, the pressures staff are under, and the impact this has on some of the most vulnerable people in our society. Meg also explains why she is proudly supporting Nina’s Law, and why she believes change is urgently needed to ensure patients are treated with dignity, compassion, and proper support, especially when it comes to involving the people who know them best.

Episode 12: Care That Feels Like Family: The Home Instead Swindon Way

In this episode of Nina’s Law: Let’s Talk Care, we sit down with Kat from Home Instead Swindon to talk about the incredible work being done through Homestead Swindon, and why genuine relationships are at the heart of truly life-changing care. We explore how their approach goes far beyond traditional care, focusing on building meaningful, lasting connections between carers and clients. By matching people thoughtfully and prioritising consistency, they create trust, comfort, and a real sense of companionship - something that makes all the difference.  Kat shares how personalised, one-to-one support allows individuals to stay independent in their own homes while receiving care tailored to their needs, from companionship and daily support to complex and specialist care.  This conversation is a powerful reminder that care isn’t just about tasks, it’s about people, relationships, and making someone feel truly seen, heard, and supported. If you care about doing things differently, and better, this episode is for you.