From Transactions to Trust

Keeping Fleets Moving: What Battery Technology Means for Shop Success

Fleet vehicles can't make money when they're sitting in a shop. In this episode of Ratchet+Wrench Radio, Dan Autey, head of automotive aftermarket at Stryten Energy, breaks down the growing complexity of today's vehicle electrical systems, why battery health is becoming critical to fleet uptime, and how shops can position themselves as trusted fleet partners. From start-stop technology and advanced battery systems to technician training and preventive maintenance, Autey shares practical insights to help shop owners stay ahead of the industry's rapid evolution.

125 Years of People-First Leadership: What Shops Can Learn from Grote Industries

Why do employees stay at a company for 25, 40, even 50 years? In this episode of Ratchet+Wrench Radio, Josh Wilber discusses the hiring and retention lessons behind Grote Industries’ 125-year legacy. From identifying future leaders and navigating generational shifts to avoiding costly hiring compromises, Wilber shares practical strategies shop owners can use right now to build stronger teams, improve retention, and create a workplace people genuinely want to be part of.

From Giving Back to Getting Ahead: How Smart Shops Turn Community Impact Into Growth

Giving back can do more than support a good cause—it can also strengthen your shop's reputation and deepen customer loyalty. In this episode of Ratchet+Wrench Radio, Christine Schaffran talks with Adam Sutton, CEO of DX3 Brands and RNR Tire Express, about how shop owners can turn community involvement into a strategic advantage by creating meaningful, authentic connections in their local markets.

Right to Repair's Next Chapter

Congress recently advanced legislation addressing Right to Repair, but the final language looks much different than what independent repair advocates originally sought. Bill Hanvey, president and CEO of the Auto Care Association, joins Ratchet+Wrench Radio to explain what made it into the bill, what was left out, what happens next, and how shop owners can help shape the future of vehicle data access and consumer choice.

Building Generational Wealth Through Your Shop

In the final episode of Financial Future of Independent Auto Repair, CPA Nick Papakyrikos connects the dots between profitability, shop valuation, and long-term wealth creation. From the “Rule of 130” to the power of a “second bite of the apple,” Nick breaks down how shop owners can turn a successful business into generational wealth—while avoiding the mistakes that leave too much risk tied up in one asset.