Transparency Is More Than a Blog Post with Cassie Coccaro

Transparency Is More Than a Blog Post with Cassie Coccaro

Cassie Coccaro, head of communications at Thorn, joins Matt to unpack why "we take safety seriously" isn't transparency, how to spot performative safety PR, and how to tell trust and safety stories without making practitioners the target. The best safety work is invisible: the harm that never happened, the content you never saw. Cassie and Matt dig into how platforms can prove a negative, what a genuinely good transparency report looks like, and why suspiciously timed safety announcements are a red flag. Plus, lessons from TikTok's earliest transparency reports and why brand safety might be the business case that finally gets trust and safety the resources it deserves. ---------------------------------------- Hosted on Acast. See acast.com/privacy [https://acast.com/privacy] for more information.

Building the Safest Place to Stream, with Christine Weber, CTO, Twitch

This week, I sit down with Christine Weber, CTO of Twitch, to talk about what it takes to build safety at scale for live streaming. Christine walks through how Twitch approaches moderation across millions of live streams every month, the creator-first tools like Shield Mode and AutoMod that put real control in streamers' hands, and why Twitch has deliberately kept humans in the loop with AI. She also gets into how creator feedback shapes the product, how Twitch thinks about regulation as a starting point rather than a finish line, and what it means to plant a flag and say you're building the safest place to stream on the internet. ---------------------------------------- Hosted on Acast. See acast.com/privacy [https://acast.com/privacy] for more information.

Safety, Thriving, and the Future of Gaming with Rob Lewington

This week I am joined by Rob Lewington, SVP of Trust and Safety at TP. We dig into what it actually means for players to thrive in games, why safety is a prerequisite and not a tradeoff, and how the structural design advantages of games give builders more room to shape healthy communities than purely social platforms ever could. They also dig into how to measure community health beyond operational inputs, what it looks like to recognize companies doing innovative safety work, and why building that kind of industry infrastructure matters for the field's long-term growth. ---------------------------------------- Hosted on Acast. See acast.com/privacy [https://acast.com/privacy] for more information.

Won't You Be My Partner? Hill Stark, Checkstep

Should you build your trust & safety stack in-house or partner with a provider? Matt and Hill Stark break down how to make the call—covering partner fit, testing with your own data, policy-specific moderation, and the real cost of building and maintaining a safety program internally. ---------------------------------------- Hosted on Acast. See acast.com/privacy [https://acast.com/privacy] for more information.

Safety Through Thriving With Savannah Badalich, Discord

Our next episode features Savannah Badalich of Discord, who dives into the power of gaming, her history with games, and how to build safety through thriving. In time for Safer Internet Day, this week Discord has announced that teen-by-default and age assurance is rolling out globally on the platform as another way to help make Discord a safe place for users. Read More about Discord’s Global Teen-By-Default Settings [https://discord.com/press-releases/discord-launches-teen-by-default-settings-globally] ---------------------------------------- Hosted on Acast. See acast.com/privacy [https://acast.com/privacy] for more information.