How to Use AI Without Losing the Human Touch (feat. JC Bautista)

Real-World Lessons on AI Accuracy, Prompting, and Human Oversight with Mitch Whitman

In this episode, Ron sits down with insurance strategist Mitch Whitman to explore the practical realities of implementing AI in claims processing and risk management. What You'll Learn: 1. The surprising challenges of putting AI into production 2. Why AI systems crash and how to handle it 3. The art of effective prompting for reliable results 4. Which insurance decisions still require human oversight 5. How AI creates better work-life balance 6. The future of AI in education and healthcare 7. Staying human in an automated world Mitch shares honest, in-the-trenches insights about what works and what doesn't when integrating AI into insurance workflows—from crowdsourced data problems to proprietary systems, from union vs. non-union labor rate detection to the ongoing need for human review in complex claims. Whether you're in insurance, sales, or any field wrestling with how to integrate AI without losing the personal touch, this episode offers grounded, practical wisdom from someone doing the work daily.

Using AI to Get Back to Human Connection (feat. Mary Whisenand)

In this episode, Ron sits down with Mary Whisenand to explore how AI is transforming the insurance industry—not by replacing human connection, but by making more of it possible. They dive into AI tools for insurance lead generation, the pros and cons of automation, and a future where technology handles the busy work, so agents can focus on what matters most: genuine human-to-human relationships. Whether you’re in insurance, exploring AI for your business, or curious about how technology can enhance rather than replace human connection, this conversation offers practical insights and a hopeful vision for the future of work.

How to Use AI Without Losing the Human Touch (feat. JC Bautista)

AI is evolving fast — but what does that actually mean for how we live, work, and connect? JC joins us to talk about where AI is headed and what he believes it means for humanity, selling, business, and everyday life. A grounded, thoughtful conversation on using AI as a tool without losing the human element. A powerful start to GS Collective.