Strictly Business on KSVY
We will talk about: 1. The bakery changed owners at least 6 times before 1981. Why, in your opinion?, 2. 1981 - When your parents (Karl - golf pro and Nancy - nurse) purchased the business from the Costeaux family (owned it for 8 years), they had no professional baking experience - why did they buy the business? 3. Then what did they do? 4. Jean Costeaux taught your father to make sourdough bread. What else did your parents bake - to start (dictated by customers’ tastes)? 5. How many food products were offered/sold in those early years of Seppi ownership? 6. Your parents ever think about selling the business, too?, 7. You and your siblings worked at the bakery after school- what did you learn (to bake, to manage, to sell, customer service)? 8. 1991 - ten years of increased bread baking production and further refinement of product offerings at the original site - how much bread was produced?, how was product selection refined?, 9. Focus on price per product or volume of sales?, 10. Santa Rosa’s Petrini’s Market distribution channel lasted 10 years - what contribution to the overall business did it make?, 11. 1991 - business tripled overnight (with purchase of Cerri-Maggenti market, large building next door - added French bistro café, expanded dessert and cake line, catering services) - was the family ready for such diverse line of products and services? What had to be done to make it successful?, which new revenue streams were greatest?, 12. 1995 - delivery services added: how well received and utilized (how many customers)?, how charge for it (flat rate, vary by distance or product)? 13. 2004 - Guinness World Record = good PR, how did it affect the business (more customers, more events, more sales)?, 14. 2005 - you returned to Healdsburg, took over the business in 2006 (with an accounting background) - what condition was the business in (growth, costs, profitability)?, tough for your parents to give up leadership roles?, 15. 2006 - as General Manager you immediately expanded the business by establishing a separate 6,500 square foot baking facility to accommodate the increased demand; how had demand increased?, for which products or services?, 16. 2008 - you were honored with the Spirit of Sonoma Award by the Sonoma County Economic Development Board. What was the award for?, what did it mean to you?, to the community?, 17. Bread has always been a success story (several Best of Show for both Professional French, Specialty breads, other categories) - how much bread do you sell in a year (loaves and dollar value)?, which bread commands a premium price?, which bread sells best?, what new breads have you introduced?, how has the cost of making bread increased over the years?, 18. 2009 - Bakery of the Year Award (Modern Baking) - how did it affect the business, you personally?, 19. 2009 - you introduced professional packaging for bread products (enhanced Costeaux’s positioning as a regional giant in the wholesale bread baking business): how had bread products been packaged before that?, the difference in ‘professional packaging’?, used by which customers?, as a ‘regional giant’ - how big (sales) was the company now (vs. 1981 or 2006)?, 20. 2015 – you relocated baking operations to a Baking Centre (nearly 30,000 square feet of production space, numerous bakery products, delivered throughout the Bay Area) - how has product mix changed over the years?, how has revenue mix changed over the years?, between retail baking, wholesale baking, packaging - which business is now the biggest revenue source?, 21. New distribution channels - satellite instore retail bakeries, bakery cafes, Costeaux On The Go at the Sonoma County Airport, gourmet foods - what constitutes a viable growth opportunity (location) - traffic, percentage of sales?, 22. Impact of numerous awards over the years? 23. How consumers tastes have changed over the years, especially re: more healthy diets? Guest URL:https://www.costeaux.com/
124 episodes
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