Server nightmare- no reservation?

Danager the manager

In this episode, Katie and her guest Laura dive into what makes a great manager, the difference between trust and micromanagement, and the realities of working in hospitality. They share stories from years in the restaurant industry and reflect on the leadership lessons that stuck with them.

Server nightmare- no reservation?

Katie, Lindsey, and guest Mikey discuss nightmare hosting stories.

Hosts: The Restaurant Gatekeepers

Join Katie, Lindsey, and their guest Mikey as they uncover the hidden power dynamics of restaurant hosts. Discover how these unsung heroes influence tips, manage chaos, and handle entitle guests, revealing the secrets behind a smooth dining experience.

Server Nightmare- Training

This week’s server nightmare story discusses the issues when it comes to training new and experienced bartenders.

Ego Boot Camp: Surviving the Training Trenches

Lindsey and Katie discuss the realities of training new staff and navigating ego clashes.