TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite

How to Win at Guest Experience from the First Click TechBite Joseph Szala Part 2 - Milagro

35 min · 12. feb. 2026
episode How to Win at Guest Experience from the First Click TechBite Joseph Szala Part 2 - Milagro cover

Description

In this edition of TechBite, Milagro founder/CEO Hamed Mazrouei sits down with restaurant brand strategist Joseph Szala to dish out the secrets to restaurant websites that actually work. Ever wonder why guests ditch your site and order through 3rd-party apps instead? Is your website helping you win sales, or pushing guests away? Watch part 2 with Joseph Szala

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52 episodes

episode How Restaurant Founders Turn Data Into Action | Founder Insights artwork

How Restaurant Founders Turn Data Into Action | Founder Insights

In this part 2 episode with Laura, we dive into the reality of building tech for restaurant brands. Sometimes the hardest part isn’t creating the data—it’s making it easy, actionable, and automated for teams who don’t have the time or resources to figure it out. Hear the story of a 15-unit restaurant demo in 2018, where the founder showed a fully integrated payment and reporting system—and learned the critical lesson: data alone isn’t enough. You have to push it start to finish and make it simple for your team to act on it. Key takeaways: - Technology must be simple and actionable to truly add value - Data without guidance can overwhelm staff - Automation is the key to scaling efficiently - Founder-to-founder lessons on patience, persistence, and growth If you’re building a restaurant brand, implementing tech, or scaling operations, this episode is packed with practical insights you can use immediately.

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