How VSE Septic is using AI in the office and on the field | Interview with Julio and Sandy Vega

How VSE Septic is using AI in the office and on the field | Interview with Julio and Sandy Vega

If you’re a septic business owner, service-based entrepreneur, or family-run business leader, this episode is packed with practical insights you can use right away. Ashley sits down with Julio and Sandy Vega of VSE Septic Services in Austin, Texas, to talk about building a successful husband-and-wife business, delivering exceptional customer service, and using systems and AI to scale without losing the human touch. From hiring for attitude to creating a paperless, process-driven operation, this conversation is full of real-world lessons from a company that’s been serving its community for 20 years. What You’ll Learn: • How Julio and Sandy built a thriving septic business together over two decades • Why “hire for attitude, train for skill” is one of their most important hiring philosophies • How they keep business and marriage separate while working side by side • Why field restoration and maintenance became their niche in a crowded industry • How bilingual service has helped them better serve their Texas community • The systems they rely on to stay organized, efficient, and scalable • How AI is helping them improve customer communication, follow-up, and internal workflows Timestamps: [00:38] How the business started [09:39] Advice for working with your spouse [13:03] Hiring for attitude and building company culture [21:13] Serving Spanish-speaking customers [25:48] Hardest challenges in business [28:08] Crucial systems and processes [32:31] How they use AI in the business [41:16] Million-dollar advice for septic owners Julio and Sandy Vega are the owners of VSE Septic Services, a full-service septic company based in the Austin, Texas area, with a strong focus on customer-first field restoration, repairs, and maintenance. On this episode of the Number Two Septic Podcast, they share hard-earned lessons on leadership, teamwork, and building a business with integrity. If you enjoyed this episode, make sure to subscribe for more conversations with industry experts, hit the like button, and check out the links in the description for more resources and information. #SepticBusiness #SmallBusinessTips #BusinessOwner #AIforBusiness #PodcastInterview

How to Stand Out from Your Competitors | Interview with Logan Holekamp

Dive into the world of Wastewater Management with Logan Holekamp from Guadalupe Wastewater.  Discover how Logan transformed a family business into a thriving enterprise in the heart of Texas Hill Country. What You'll Learn: * The journey from survival mode to thriving business owner * Insights into managing a multi-generational family business * The importance of community and collaboration in the wastewater industry * Tips for hiring and building a strong team * Future trends and innovations in wastewater management Timestamps Placeholder: [00:00] - Introduction [02:00] - Logan's Business Journey [10:00] - Industry Insights [20:00] - Building a Strong Team [30:00] - Future of Wastewater Management Logan Holekamp is the owner of Guadalupe Wastewater, a leading provider in the Texas Hill Country. With decades of experience, Logan shares his journey and insights into the wastewater industry. If you enjoyed this episode, don't forget to subscribe, like, and check out the links below for more insights and updates! #WastewaterManagement #FamilyBusiness #TexasHillCountry #SepticBusiness #WasteWaterManagement

How To Build a Septic Company People Want to Work At | Interview with Thomas Wayne

Dive into the world of septic systems with Thomas Wayne, the operations manager at Burleson Septic Cleaning. Discover how this family-run business evolved over 54 years to become a leader in septic solutions. Join us for an insightful conversation on innovation, customer care, and the future of septic technology. What You'll Learn: * The journey from a small family business to a full-service septic company * How technology is transforming septic maintenance * The importance of company culture in business growth * Tips for maintaining your septic system effectively * Insights into the challenges and rewards of the septic industry Timestamps Placeholder: [00:00] - Introduction [05:10] - Company Evolution [10:30] - Technology in Septic Systems [15:45] - Building a Strong Company Culture [20:00] - Customer Care and Maintenance Tips About the Guest/Show: Thomas Wayne brings years of experience and a passion for innovation to Burleson Septic Cleaning. This episode of the Number Two Septic Podcast explores the intersection of tradition and technology in the septic industry. If you enjoyed this episode, don't forget to subscribe, like, and share! Check out the links below for more information and resources. #SepticSolutions #InnovationInSeptic #SepticMaintenance #FamilyBusiness #SepticTechnology

Does Your Septic Company Need Marketing?

The conversation delves into the need for marketing in the septic industry, exploring factors such as market share, competition, content consumption, and the influence of the younger generation. It also highlights the importance of online presence, reviews, and the role of marketing services in addressing these needs. Takeaways * Understanding market share is crucial * The impact of competition on the need for marketing Chapters * 00:00 The Need for Marketing * 06:05 Competition and Franchise Dynamics * 12:14 Influence of Younger Generation and Marketing Investment * 17:50 Importance of Online Presence and Reviews

5 Red Flags to Watch Out for When Hiring a Marketing Agency

The conversation covers five red flags to watch out for when spending money on marketing. It emphasizes the importance of being cautious when working with family and friends, ensuring access to ad accounts, avoiding PMAX campaigns, prioritizing Google reviews, and tracking marketing results for business growth and success. Takeaways * Family and business * Ad account access * PMAX campaigns * Google reviews * Tracking results Chapters * 00:00 Family and Business * 08:15 PMAX Campaigns * 13:23 Tracking Results