The ACT Podcast

Episode 1- The impact of Abusive Sales Practices by the telecommunication industry

31 min · 13. juni 2019
episode Episode 1- The impact of Abusive Sales Practices by the telecommunication industry cover

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In this episode, we investigate instances of aggressive and misleading sales practices used by big telecom companies in Canada. If you've ever experienced these types of sales practices by telecommunication companies, you are not alone. Regardless of our age, most of us have had at least one frustrating experience with our phone, TV, or internet provider. While not everyone experiences these frustrations with telecom providers in the same way- these interactions are particularly damaging to older adults. Telecom service providers have particularly preyed upon seniors by using aggressive and abusive sales practices. Since most of our essential daily services are moving online, having access to affordable telecom services should be seen not as a privilege, but as a right.

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episode Episode 1- The impact of Abusive Sales Practices by the telecommunication industry cover

Episode 1- The impact of Abusive Sales Practices by the telecommunication industry

In this episode, we investigate instances of aggressive and misleading sales practices used by big telecom companies in Canada. If you've ever experienced these types of sales practices by telecommunication companies, you are not alone. Regardless of our age, most of us have had at least one frustrating experience with our phone, TV, or internet provider. While not everyone experiences these frustrations with telecom providers in the same way- these interactions are particularly damaging to older adults. Telecom service providers have particularly preyed upon seniors by using aggressive and abusive sales practices. Since most of our essential daily services are moving online, having access to affordable telecom services should be seen not as a privilege, but as a right.

13. juni 201931 min