The AI&Work Chronicle
Microsoft opens its fiscal year with nearly 5,000 layoffs Microsoft kicked off its new fiscal year July 1st by cutting about 4,800 jobs, roughly 2 percent of its workforce. Xbox took the biggest hit, losing 1,600 people. Sales and consulting absorbed most of the rest. Chief People Officer Amy Coleman told staff the company is changing because “the world around it is changing.” That is a gentle way to describe a pattern you have seen from Microsoft before. The company cut jobs in May of last year too, and again in July. This time the cuts are smaller than last year’s, partly because a voluntary retirement program thinned the ranks earlier in the year. Microsoft says it has redeployed more than 4,000 employees into new roles over the past year. It is spending close to $190 billion on AI infrastructure [https://www.martincid.com/business/microsoft-layoffs-xbox-ai-5500-jobs-2/] this year, so the money is clearly going somewhere. It is just not going toward keeping these particular jobs. When the humans come back Three companies just showed you what happens when AI takes over a job it cannot actually do. Ford rehired, hired, or promoted 350 experienced engineers [https://www.cnbc.com/2026/07/01/employers-who-laid-off-workers-for-ai-are-reversing-their-decisions.html] after its automated quality checks missed defects that human judgment would have caught. Ford then topped J.D. Power’s quality rankings for the first time since 2010. In Australia, Commonwealth Bank laid off more than 40 customer service workers and replaced them with an AI voice bot. Call volumes rose and the bank reversed the cuts. The union involved called it “a massive win.” IBM’s AI system handled 94 percent of routine HR requests just fine. The remaining 6 percent involved ethical judgment calls the system could not make, so IBM is now tripling its entry-level hiring. New survey data backs up the pattern. Robert Half found that 32 percent of U.S. hiring managers who cut a role for AI have already rehired for it. I would treat any figure above that as approximate until you check it against the original survey, since I found it reported secondhand. Cognizant bets on a shorter pyramid Cognizant is preparing to cut somewhere between 12,000 and 15,000 jobs worldwide under a plan called Project Leap, with India expected to feel most of it. CEO Ravi Kumar S has described the goal as a “broader and shorter pyramid,” meaning fewer layers of junior staff supporting senior people. The company has not confirmed a specific number of cuts. What it has confirmed is $230 million to $320 million in expected severance costs [https://www.news9live.com/technology/tech-news/cognizant-layoffs-15000-employees-project-leap-ai-shift-2968609], which is how outside analysts backed into the 12,000 to 15,000 estimate in the first place. India’s entry-level door keeps closing The freshers who once filled India’s IT industry are finding fewer seats. Staffing firm Xpheno reports [https://www.businesstoday.in/technology/story/it-hiring-falls-to-28-month-low-but-demand-for-ai-talent-remains-strong-535469-2026-06-08] entry-level tech postings fell 44 percent year over year. Reliance may have hired around 90,000 fewer new employees this fiscal year than last. TCS ended the year with 23,460 fewer people on staff. An analyst told Mint [https://letsdatascience.com/news/ril-cuts-new-hires-by-90000-in-fy26-f8a3807d], a business magazine, that firms are shifting toward workers in their 30s who already know the client relationships, rather than training newcomers from scratch. That is the same story you have heard about entry-level coding jobs in the U.S., just told in a different country with different numbers. Unions from four continents compare notes in Berlin Fifty union representatives from Asia, Africa, Europe, and Latin America met in Berlin recently to talk about AI at work [https://www.industriall-union.org/unions-shaping-future-of-work-ai/]. Jacob Plat of the Dutch union FNV put the goal plainly: “digitalisation should be negotiated, not imposed.” The numbers they are working against are large. Roughly 83 million jobs are considered at risk from robotics by 2027. This was not a protest. It was closer to a planning session for how workers might get a seat at the table before the decisions get made instead of after. A court signals that AI vendors might share the legal exposure too SHRM reported in its article “The Workday AI Lawsuit Is a Wake-Up Call for HR” [https://www.shrm.org/topics-tools/news/technology/workday-ai-lawsuit-wake-up-call-hr]A federal judge in California let key parts of a discrimination lawsuit against Workday move forward this year, and the reasoning behind that decision could reshape how HR technology companies see their legal risk. Judge Rita F. Lin ruled on June 22 that Workday’s screening tools can be treated as functioning on behalf of the companies that use them. That distinction matters because it means the software company itself, not just its clients, could face responsibility for outcomes the tools produce. That responsibility applies at least under California’s Fair Employment and Housing Act. Age, disability, and California-specific race discrimination claims can all proceed to the next stage. This ruling grew out of Mobley v. Workday, a case Derek Mobley filed after he says he was rejected from more than 100 jobs, often within minutes of applying. He argued the speed and pattern of rejections pointed to an automated system, not a human reviewer, making the calls. Workday has said its tools do not weigh age, race, or disability. A company spokesperson stated the technology looks only at job qualifications. A related case against a different company, Eightfold AI, raises a separate legal question. Plaintiffs there argue Eightfold’s tools should fall under the Fair Credit Reporting Act, the law that normally governs background checks. The two cases differ, but together they point toward the same shift. Employers used to assume the software vendor absorbed most of the legal exposure for automated hiring decisions. Judges increasingly treat that assumption as wrong. This stage of the case means the claims can continue. It does not mean Workday has been found liable for anything. The next phase involves discovery and eventually a trial or settlement, so the final outcome remains open. Europe just gave itself more time The European Union had planned [https://knowledge.dlapiper.com/dlapiperknowledge/globalemploymentlatestdevelopments/2026/The-Digital-AI-Omnibus-Proposed-deferral-of-high-risk-AI-obligations-under-the-AI-Act] to require AI transparency and human oversight in hiring, firing, and promotion decisions starting August 2. The Council of the EU gave final approval on June 29 to push that deadline back to December 2, 2027. The measure still requires formal publication in the EU’s Official Journal, expected sometime in July 2026, before it takes legal effect. Once published, the protections European workers were expecting this summer will remain on hold for another year and a half. Get full access to The AI & Work Chronicle at ailabor.substack.com/subscribe [https://ailabor.substack.com/subscribe?utm_medium=podcast&utm_campaign=CTA_4]
52 episodes
Comments
0Be the first to comment
Sign up now and become a member of the The AI&Work Chronicle community!