Chapter 8: Deliver Performance

Acknowledgments

The author's acknowledgments.

Chapter 10: Prepare Yourself for Tough, Rewarding Work

Parting thoughts from the author.

Chapter 9: How to Improve as CEO

Ten steps to continuing your development as a chief executive.

Chapter 8: Deliver Performance

The fifth and final responsibility of the CEO is to deliver performance. This means ensuring that the organization executes its core objectives in a predictable, consistent manner.

Chapter 7: Make Decisions

The fourth responsibility of the CEO is to make decisions. Everyone else in the organization can pass the buck from time to time, but the CEO must make the final decision when no one else will or can.