What is identity's role in the online customer journey

How to bring economic stakeholders together around your great ideas

Mike Cassidy and Duke Marr, of digital commerce agency Corra, tackle the challenge of rallying the various ecommerce enterprise stakeholders around a common vision.  Marr, Corra's senior vice president of strategy and marketing, also shares his industry insights on personalization strategies and the evolving role of AI in shaping the future of online shopping. Cassidy and Marr's conversation dives into how retailers can optimize their funnels, lower customer acquisition costs and stay ahead of industry changes.  — This is The Fearless Commerce podcast, a regular plunge into understanding why commerce leaders do what they do and how they managed to embrace fearlessness in the face of retail. Signifyd [https://www.signifyd.com/]

You haven't seen a career path like this

Host Mike Cassidy and Anh Vu-Lieberman, of Noggin, explore the notion of fearlessness in commerce, career and life. Vu-Lieberman, Noggin vice president of conversion rate and site optimization, talks about how her family's experience fleeing Vietnam and her childhood in the U.S. shaped the resiliency she leans on in her fast-paced day-to-day looking after multiple brands in an ecommerce portfolio.  Vu-Lieberman discusses site optimization, why conversion is not the end-all-be-all and her innovative thoughts on loyalty programs.  — This is The Fearless Commerce podcast, a regular plunge into understanding why commerce leaders do what they do and how they managed to embrace fearlessness in the face of retail. Signifyd [https://www.signifyd.com/]

What is identity's role in the online customer journey

In this episode of the Fearless Commerce Podcast, Mike Cassidy talks with Hani Batla, CIO and CTO at Adorama, about the significance of digital identity in ecommerce. Cassidy and Batla dig into how bringing customer data together across multiple platforms makes for better customer experiences, boosts security and drives retail innovation. The two get into personalization, returns management and fraud prevention, providing insights for ecommerce and retail leaders. — This is The Fearless Commerce podcast, a regular plunge into understanding why commerce leaders do what they do and how they managed to embrace fearlessness in the face of retail. Signifyd [https://www.signifyd.com/]

What’s ahead for retail and the vibecession?

In this episode of the Fearless Commerce podcast, Signifyd's Mike Cassidy chats with Sucharita Kodali, Vice President and Principal Analyst at Forrester, about the changing retail landscape. They dive into the resilience of ecommerce, the struggles of digitally native brands, and the rise of sustainability movements like Buy Nothing. They also explore how consumer sentiment, political divides, and AI are shaping the way retailers connect with their customers.. 00:14 [https://www.youtube.com/watch?v=qV5pmMmAnoU&list=PLsM6Lrr3MxJr-4_N27SUWUOr7LUkaU3pi&index=8&t=14s] - Introduction to Fearless Commerce podcast and guest Sucharita Kodali 01:40 [https://www.youtube.com/watch?v=qV5pmMmAnoU&list=PLsM6Lrr3MxJr-4_N27SUWUOr7LUkaU3pi&index=8&t=100s] - Current retail landscape and economic resilience 02:41 [https://www.youtube.com/watch?v=qV5pmMmAnoU&list=PLsM6Lrr3MxJr-4_N27SUWUOr7LUkaU3pi&index=8&t=161s] - The collapse of digitally native brands 03:53 [https://www.youtube.com/watch?v=qV5pmMmAnoU&list=PLsM6Lrr3MxJr-4_N27SUWUOr7LUkaU3pi&index=8&t=233s] - The role of inflation and consumer spending in retail 05:55 [https://www.youtube.com/watch?v=qV5pmMmAnoU&list=PLsM6Lrr3MxJr-4_N27SUWUOr7LUkaU3pi&index=8&t=355s] - Explaining the Buy Nothing movement and its impact on retail 08:32 [https://www.youtube.com/watch?v=qV5pmMmAnoU&list=PLsM6Lrr3MxJr-4_N27SUWUOr7LUkaU3pi&index=8&t=512s] - The future of consumption and government regulations 11:57 [https://www.youtube.com/watch?v=qV5pmMmAnoU&list=PLsM6Lrr3MxJr-4_N27SUWUOr7LUkaU3pi&index=8&t=717s] - Opportunities ahead for ecommerce 14:07 [https://www.youtube.com/watch?v=qV5pmMmAnoU&list=PLsM6Lrr3MxJr-4_N27SUWUOr7LUkaU3pi&index=8&t=847s] - Leveraging customer feedback and AI in retail 15:30 [https://www.youtube.com/watch?v=qV5pmMmAnoU&list=PLsM6Lrr3MxJr-4_N27SUWUOr7LUkaU3pi&index=8&t=930s] - Closing thoughts on retail innovation — This is The Fearless Commerce podcast, a regular plunge into understanding why commerce leaders do what they do and how they managed to embrace fearlessness in the face of retail. Signifyd [https://www.signifyd.com/]

Rainbow Shops: Preparing for ecommerce’s future

In this episode of the Fearless Commerce Podcast, host Mike Cassidy sits down with returning guest David Cost, Vice President of Digital and Ecommerce at Rainbow Shops, to explore the evolving world of ecommerce and retail. They dive into key topics like ecommerce trends, privacy concerns with cookies, the impact of buy online pick up in store (BOPIS), and the challenges of scaling new technologies like Gen AI. David also shares insights on replatforming to Shopify, combating ecommerce fraud, and how physical retail stores can offer a competitive edge. Tune in to hear practical advice and industry insights from one of the leaders in the digital commerce space. — This is The Fearless Commerce podcast, a regular plunge into understanding why commerce leaders do what they do and how they managed to embrace fearlessness in the face of retail. Signifyd [https://www.signifyd.com/]