The Fleet Lead
It's not rocket science, but people management can be a difficult skill to grasp—especially for those technical employees trained to solve machines rather than personnel. A former pilot instructor and SpaceX training head, Matt Gjersten has plenty of experience building teams with stellar technical skills. While techs have many attributes that make them ideal managers, they may not realize that management often means stepping away from problems. Gjersten is promoting his upcoming book based off just that experience [https://builtleaders.com/mvm/]: In this episode, Fleet Maintenance's John Hitch asks Gjersten how to step back from the wrench, build genuine trust, and help technical management truly blast off. Check out Gjersten's podcast, Leadership Launchpad, here [https://www.youtube.com/playlist?list=PL0NnQkUUf8zvZ-XqU0O47mr6D1F4tG-aj]. Timestamps: * 01:16 – Introduction * 02:39 – Matt Gersten’s Background * 06:59 – Shift from technical expert to people leader * 09:54 – The delegation doom loop * 14:21 – Building trust in diverse * 17:33 – First principles leadership Framework * 24:47 – Navigating generational shifts and labor shortages * 30:25 – Root cause analysis for people problems * 42:34 – Technique vs. procedure management
86 episodes
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