Make guests feel like roommates

Why your MICE strategy isn’t working (German)

MICE expert Bernd Fritzges reveals the biggest mistakes hotels make when handling MICE requests—and why 36% never get answered. Discover how speed, SOPs, and smarter tech can turn missed chances into serious revenue.

Make guests feel like roommates

Burg de Rave shares how Room Mate Bruno Hotel brings happitality to life—where guests are more than customers, they’re treated like roommates. Discover how trust and warmth redefine the hotel experience in Rotterdam.

Where hospitality meets social impact

Dennis Lageweg reveals how hybrid hospitality is transforming The Social Hub into more than just a hotel. By blending students, travelers, and locals, this hybrid model creates real social impact—building community, supporting neighborhoods, and redefining what hospitality can be.

Helping independent hotels compete smarter

Independent hotels deserve powerful tools too. Jonatan Tsuff explains how Noovy helps independent hotels automate, simplify, and stay competitive—so they can focus on what truly matters: their guests.

Make your story the destination

Your hotel’s story isn’t just background—it’s the reason guests book. Bart Hilgers shares how independent hotels can turn their narrative into strategy, impact, and identity. This episode is a must-listen for those ready to lead with meaning.