Understanding the new patient waiting room

Leverage a strategic plan for patient engagement

We spend some time this episode with Chonnie Richey, COO/CFO of The Pediatric and Adolescent Center of Grand Prairie and Arlington, in Texas. Chonnie walks us through their strategy for engaging patients, intake, virtual visits, care plans, and follow up. Being hit with first the global Covid-19 pandemic, then a severe weather crisis in her state, they had to shift gears fast, to accommodate patients, providers, and staff. Leveraging a sound EHR with embedded telehealth capability, a patient engagement and intake strategy through Doctible, and flexibility in provider and staff work schedules, they were able to adapt quickly and meet the needs of patients and parents in their community. Chonnie has a uniquely optimistic approach to their daily operations, and strategic plan you won't want to miss.

Understanding the new patient waiting room

In this episode of the Independent practice podcast, we catch up with Ajit Viswanathan, Co-Founder and CEO of Doctible. Doctible has been revolutionizing patient engagement and the virtual waiting room. Now more than ever, having the capability to electronically communicate with your patients, allow your practice to become more efficient, and contactless, and further your staff, and practice productivity is more important than ever. Ajit addresses the issues we face, discusses options and solutions and how to implement a sound patient engagement strategy. If you don't hear it here, be sure to catch Ajit on his upcoming webinar with NextGen Healthcare, register, come listen, get your questions answered, or download the recording.

The changing landscape of the independant practice through telehealth and RCM

Christine DeFrancisco joins us from NextGen Healthcare and explains the ever changing landscape of the independant practice as we navigate the new landscape the Covid 19 pandemic has thrust us into. Christine covers not only the role telehealth and billing play, but coding changes, HIPAA compliance, and patient engagement. For a more in depth look into these topics be sure to register and attend her upcoming webinar on these topics and more, or register to get the recording.

What small practices need to know about HIPAA compliance and cyber security.

Bobby Seegmiller with HIPAA One takes us through best practices and common concerns of HIPAA compliance, in this episode of the Independent Practice Podcast. If you want more in depth information on the topics Bobby talks about on the podcast, check out his webinar with NextGen Healthcare, [https://ng.nextgen.com/Webinar:NGO-HIPAA-One]where Bobby goes in depth and talks about all the critical issues facing small practices today and how to avoid costly violations.

What's a clinical decision support tool ?

We speak with Anton Verenitch, Senior Product Manager at NextGen Healthcare about their new Clinical Decisions Support Tool. This free offering, YES FREE, from NextGen Healthcare for NextGen Office provides a new encounter header leveraging ProVation and the Walter Klewer updates for improved plan of care order sets, increased provider satisfaction, patient scorecard and improved worklist for staff members.  Anton tackles the tough questions on how this all comes together, and why it's so important for a practice to leverage this free tool in their patient encounters.  To schedule a demo of how this will work in your practice, check it out here!