Leading though uncertainty: Kiran Kaur interviews Jane Ide
In this episode (the final of this first series), Kiran Kaur, CEO of Girl Dreamer, sits down with Jane Ide, chief executive of ACEVO, for a rich and wide-ranging conversation about leadership, change, and what it means to stay grounded when the ground keeps shifting.
Jane opens by sharing something she hears consistently from leaders across the sector: exhaustion. Not universal burnout, she is careful to say — there are plenty of leaders who are energised and making progress — but a pervasive tiredness, and a difficulty finding the oomph that leadership demands. She locates much of this in the emotional labour of the current moment: the redundancies, the restructures, the budget-setting in conditions of deep uncertainty. She describes it, for some, as a kind of grief — particularly for newer chief executives who are discovering, for the first time, just how differently that weight lands when you are the one carrying it.
The conversation moves into geography and what it means to lead from outside London. Jane has spent her entire adult life in the north of England, and came into the sector not through the usual routes but through a membership role in Sheffield that introduced her first to NAVCA and eventually to ACEVO. She is candid about the practical realities: some things — Westminster meetings, events that members can actually get to — still pull towards London. But she argues that ACEVO's decision to become a fully distributed organisation has been one of its most important, giving the team genuine connection to the communities and regions where most of the sector's work actually happens. And on a personal level, she is clear: she could not do this job without being able to walk out of her front door and see the hills.
Jane and Kiran then turn to what has most changed about leadership since the pandemic. Jane identifies a significant cultural shift in what staff expect and demand — an expectation of inclusion, of voice, of being treated well — which she largely welcomes, even as she acknowledges that some leaders are finding it genuinely difficult to navigate. She also names something harder: the increasing polarisation of society, the fault lines that have opened up within teams, the difficulty of assuming that everyone in your organisation will simply go with you on mission and values. Brexit, she suggests, was perhaps the first moment many of us experienced communities and families on opposite sides of a fence — and that something has not fully settled since.
On the future of leadership, Jane is honest that she cannot predict it, but she is certain that the pace of change is accelerating in ways that make the old models feel inadequate. She raises the question of what a non-Western, non-capitalist model of leadership might look like — and notes, with some frustration, that when she has tried to explore this, she is usually told that most of the world simply follows the UK model. She finds more hope in the new generation of leaders who are not waiting for permission, who are starting their own things and bringing with them a different instinct around joy, creativity, rest, and collective ways of working. The north star, she argues, has to remain values and mission — those cannot be sacrificed to the pressures of the moment — but everything else may need to be rethought.
The episode closes on the question of what keeps Jane anchored when the pressure is high. Professionally, she returns always to the mission: does this decision serve the purpose? Personally, she is grateful to have come into a chief executive role later in her career, when she already knew that work was not all of her. Her family, her dogs, her allotment, her walks — these are not indulgences, she says, but necessities. She describes what she calls the CEO's dilemma: how do you look after yourself in order to protect your organisation? Her answer is straightforward — if you don't, you simply cannot lead well. It is not a sacrifice. It is essential.
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