How to Review Your Clinic's Performance: KPIs, AR, DSO & More

How to Review Your Clinic's Performance: KPIs, AR, DSO & More

In this episode, MBC CEO Jim Stoker breaks down exactly how a standard monthly billing review should work for physical therapy clinic owners and billing staff, including the KPIs that matter most and how to identify revenue leaks before they compound. Topics covered: * Aged AR by bucket and payer * Why your patients should be treated as a payer * Days Sales Outstanding (DSO) benchmarks * First pass clean claim rate standards * Denial rate goals * Charge diversity and your actuarial profile * Vendor vs. partner: what full-service billing really looks like * How to find and negotiate with payer reps * Why clinic owners need to allocate time to work on the business

Your Charges Are Telling a Story: MBC PT Revenue Resource

In this episode of the MBC PT Revenue Resource series, MBC CEO Jim Stoker breaks down three of the most important conversations happening in PT right now. Jim covers why charge diversity is one of the most common revenue cycle gaps he sees across PT practices and what it actually looks like when your charges follow the clinical progression of your patients. He also digs into how to coach your clinical staff on coding accuracy, why a weekly scorecard beats any memo or meeting, and the importance of intentionally resetting your priorities when you have too many irons in the fire. If you are a PT practice owner trying to improve your payment per visit, get your therapists coding more accurately, or just figure out where to focus your energy, this one is worth your time. Take our free and confidential Billing Health Assessment below to find out where your clinic stands today.

Why the PT Industry Should Feel Optimistic About The Future: With Stride EMR

The conversation covers various aspects of the physical therapy industry, including the impact of technology, front desk practices, revenue cycle management, addressing burnout, and the role of EMR and RCM in supporting clinicians. The strategic partnership between Stride and MBC is highlighted, along with the opportunity cost of EMR and RCM partnerships. The conversation emphasizes the optimism in the industry and the need for solutions to address therapist shortage and burnout. Takeaways * Optimism in the Physical Therapy Industry * Impact of Technology on Physical Therapy Chapters * 00:00 Introduction to Physical Therapy and Strategic Partnership * 05:02 Front Desk Practices and Clinic Visits * 11:39 Addressing Burnout and Therapist Shortage * 19:09 The Role of EMR and RCM in Supporting Clinicians * 25:49 Strategic Partnership and Generation 3 EMR AI-Powered Outpatient Therapy EMR Software - Stride | AI powered Physical Therapy EMR Software [https://strideemr.ai/] Medical Billing Center | Specializing in Outpatient Therapy Billing [https://www.4mbc.com/]

EMR Myths VS Reality: A Prompt Conversation

The conversation covers the journey of Prompt from its inception to becoming a comprehensive operating system for rehab therapy practices. It explores the role of AI in the industry, dispels myths about EMR companies, and highlights the comprehensive support and integration capabilities of Prompt. Additionally, it emphasizes the importance of utilizing an expert partner for billing and full service RCM in the physical therapy industry. Takeaways * Adding value to customers and the industry is crucial for relevance and success. * Prompt's evolution from a patient recovery app to a comprehensive operating system for rehab therapy practices. Chapters * 00:00 The Journey of Prompt * 06:52 The Role of AI in the Industry * 11:57 The Comprehensive Support of Prompt Medical Billing Center | Specializing in Outpatient Therapy Billing [https://www.4mbc.com/] Prompt | Grow your Physical and Rehab Therapy practice [https://www.prompthealth.com/]

More Than Billing: What a True PT Billing Partner Looks Like

In this episode we sit down with MBC CEO Jim Stoker, DPT, to talk about what makes Medical Billing Center different, and why that difference matters for physical therapy practice owners. Jim brings over 30 years of PT experience, including growing a private practice from 3 to 30 clinics as Managing Partner. That background gives him a unique perspective on what clinic owners actually need from a billing partner, because he has lived it firsthand. In this conversation Jim breaks down what full service billing partnership actually looks like, why the front office is one of the most overlooked drivers of revenue, and how MBC approaches billing differently than a traditional vendor. Take our free and confidential Billing Health Assessment at https://mbc-clinic-health.info/ [https://mbc-clinic-health.info/]