The Public Works Nerds
Send us Fan Mail [https://www.buzzsprout.com/2197993/fan_mail/new] In this first episode of Season 4 we are talking about culture in Public Works. Culture is one of those words that can make field crews roll their eyes, until you tie it to the things they care about most: going home safe, working with less drama, and trusting the people around them. We unpack what “public works culture” looks like when it is real, measurable, and built on purpose, not just talked about in a meeting. We’re joined by Tom Esch, who coaches construction firms and public works agencies on culture, communication, empathy, and safety. Tom shares the winding road that brought him here, including a pivotal safety incident from his construction supply days that pushed him toward training thousands of operators and helping organizations prevent the next tragedy. From there, we dig into a powerful case study where a sewer and water group reduced injuries by about 70% over three years, and how that shift improved morale, reduced HR blowups, and made the department a place people wanted to join. We also get practical about leadership development in public works: why great operators often get promoted without communication tools, how “rank and power” can quietly shut people down, and why that becomes a safety hazard when nobody feels safe speaking up. Tom breaks down his “If You Want Accountability, Start with Empathy” framework and the exact kind of language that helps supervisors hold standards without going full old-school. We close with a simple, repeatable approach to safety culture training that includes surveys, feedback, reinforcement, and mentoring so the message actually sticks on the job site. If you found value here, subscribe to the podcast, share it with a colleague, and leave a review so more public works leaders can find the show. What part of your culture needs the most attention right now? Show Notes: Esch Consulting Website: https://eschconsulting.com/ Check out Tom's book, Personal Accountability and Power https://eschconsulting.com/book/ Tom Esch Case Study: How We Reduced Worker Injuries by 70% https://eschconsulting.com/wp-content/uploads/Culture-Eats-Safety-for-Breakfast-How-We-Lowered-Injuries-70.pdf
42 episodes
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